British Airways has canceled up to a dozen flights on its London-Abu Dhabi direct service at the start of Ramadan.
The cancellations will be in effect from next week and continue through to the first week of June, mainly because of the problems that the airline is having with the Boeing 787 Dreamliner’s Rolls-Royce engines.
British Airways has already received approval to wet-lease additional aircraft from Qatar Airways again, something which would definitely not go down well to land with those planes in the UAE given the current ban that is still ongoing.
UAE news outlet The National (access here) wrote about it this week:
British Airways has cancelled nearly a dozen flights on its popular Abu Dhabi to London direct service at the start of Ramadan. The cancellations begin this week and continue through the first week of June.
The airline’s website tells passengers: “Sorry, there are no direct flights for this route” on selected dates that begin on May 16 and currently end on June 6. …
A BA booking agent in Abu Dhabi could say only that the flights had been cancelled for “operational reasons.” BA direct flights from Dubai are not affected.
“We remain committed to our daily flights to Abu Dhabi,” a spokesman for the airline said. “We have made some minor schedule reductions in May and June to match customer demand and we’re contacting any customers who have already booked on these services to rebook them onto alternative flights or to offer a full refund.”
British Airways has largely been operating the Boeing 787 Dreamliner on the Abu Dhabi route and has 26 of the aircraft in its fleet.
Affected Passengers should check their bookings and contact British Airways or their ticketing agent as soon as possible to explore other options such as a re-booking onto Etihad flights.
The airline is required by EU regulation EC261 to rebook passengers on any other available flight including other airlines and those from outside their alliance.
Demand for flights to AUH might be lower during Ramadan which is probably one legitimate reason for BA to thin out the schedule to this destination while the 787 fleet is undergoing maintenance.
Passengers can still request an original routing credit for their British Airways Executive Club account after being re-booked to another carrier. This is an interesting way to double dip.
Premium passengers will certainly appreciate the better cabin on Etihad when flying the London-Abu Dhabi route (especially on the A380).