Our Whine Wednesday this week is a repeat topic about something that has become a real pest at many popular holiday destinations: Resort Fees that sometimes even exceed the actual room rate.
I’m spending this week in Las Vegas and while The Mirage is my favorite property of the non-luxury hotels I find they are going to far by now.
$37 plus tax per night is about the same as the $40 room rate I managed to secure this week. The only consoling point is that I used a promotion that included a $160 F&B credit for 4 nights so essentially the room rate is complimentary (even though the F&B prices are highly inflated inside the Casino properties).
What irks me the most is that these bogus fees are charged for things that barely anyone uses or that should be included in a hotel operation either way such as local phone calls, use of the fitness center or notary public services.
I had a good experience just asking for these resort fees to be taken off, especially if you spend some money on property. If you encounter problems during your stay the hotel is also very likely to take these fees off your bill. This can amount to substantial savings so it’s always worth it to ask straight out for the removal of such fees.
Yesterday I tried the Cravings Buffet at the Mirage and the beverage machine went haywire, spurting lemonade all over guests surrounding the machine. Reason enough to ask for the fees to be removed as compensation which they eventually did.
Some hotels have very cheap rates and try to balance their revenue with these resort fees. If you have a hotel such as Luxor or Excalibur (horrible hotel) with a rate of 20$ plus tax and resort fee then fine, that’s somewhat reasonable especially because you can also get Hyatt Gold Passport Credit.
But the upscale properties with headline rates of $150-200 no, that goes too far and is just skimming money from guests. Why not just include it in the rate and people would be less upset about it? Of course this would likely require legislation to force hotels to such a measure. Higher rates mean they look less competitive in booking engines and nobody would do the step alone to display all inclusive prices.