Hilton Honors often has sales that requires members to book non-refundable rates in advance to lock in savings. Plans sometimes change and seems that there is some flexibility.
When I was reading some sale T&Cs yesterday, I came across a note that prepaid rates are changeable for a $25 or $50 fee for stays in United States, Canada, Mexico or Caribbean if done minimum three days in advance of the stay and member make another non-refundable booking at the same time. The new booking doesn’t have to be for the same hotel.
You can access Hilton Honors here.
READ MORE: Hilton Honors Rate & Bonus Points And Miles Promotions
Here’s the text:
However, for bookings in the United States Canada, Mexico and the Caribbean, a request to cancel an existing Advance Purchase/Non-Refundable reservation and book a new reservation may be permitted if at the time you are requesting a change to your reservation, you book a new Advance Purchase/Non Refundable reservation at any hotel in the Hilton portfolio located in the United States, Canada, Mexico or the Caribbean, subject to availability.
Upon receipt of full payment for the new reservation, Hilton will issue a refund for the cancelled reservation, less a service fee. It may take up to four (4) weeks for the refund to be reflected on your credit card.
For stays originally booked at the Waldorf Astoria, Conrad, Hilton, Embassy Suites or Doubletree brand hotels, the service fee is $50.00 and for stays originally booked at a Hilton Garden Inn, Hampton, Homewood Suites and Home2 Suites, the service fee is $25.00.
For a cancellation and rebooking to be considered, you must call our Advance Purchase Department to request a change to your reservation at (800) 236-7113 or (972) 726-3361 no less than three days prior to your scheduled check-in date.
Conclusion
This is a thing to keep in mind if you know minimum if three days in advance that you must get out of prepaid Hilton reservation in North America or Caribbean.
It is actually nice that they are willing to entertain the idea of rebooking the reservation for a modest fee rather than just keeping the entire amount (and reselling the room – basically pure profit).
