LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
No Result
View All Result
ADVERTISEMENT

SPG Data Integration Issues (Report Yours Here)

by John Ollila
August 19, 2018
Reading Time: 2 mins read
38

New SPG website and app (Marriott white labels) both came alive very early on Sunday roughly 28 hours after they went dark late on Friday night.

SPG Integration Issues

Seems that Marriott has had quite a few issues, however, porting the data over looking at my account and there are just some incorrect messages. What problems are you experiencing if any?

1. Nights To Date Count Incorrect

SPG Nights

ADVERTISEMENT

The conversion has deducted 10 nights from my total. Should be 71 nights but the new app and website only show 71.

2. Lifetime Nights Count Went Up By 51

SPG Lifetime Nights

Previous lifetime total nights consumed was 759 and now it is 810.

3. Account Activity For The Past 30 Days Missing?

SPG Activity Missing

There is no warning on the website but there is on the app.

4. On My Way To Lifetime Silver Elite?

SPG Lifetime Silver Elite

I have already qualified for Lifetime Platinum Premier yet the app shows that I am on my way to Lifetime Silver Elite Status.

5. Ambassador Status Expiry

SPG Ambassador Expiry

Ambassador status should only be valid through 2019 and not 2020 as the app now shows unless I consume 100 SPG nights this year OR 100 combined SPG and Marriott nights + $20K.

6. Spend In 2018

SPG Total Spend

The app indicates that I would have spent $13K at Starwood hotels this year. Too round figure and definitely not with 61 nights. I believe that this is completely made up figure.

7. Ambassador Contact Info Gone

SPG Ambassador Service

The new app doesn’t provide Ambassador contact information at all. The old app did.

Conclusion

Data could be outdated because they decided to do some of the porting in advance.

Some of the messages don’t make any sense like the one that I am on my way to Lifetime Silver Elite status. They should have done better quality control.

The increase in lifetime nights could be explained if they decided to count those SPG awards that were consumed before they become qualifying.

And no. I am not calling SPG or my Ambassador…..

Previous Post

Marriott Travel Package Conversion Chart (New & Old)

Next Post

Three Chinese Shoppers (Smugglers) Battle Each Other Inside Duty Free Shop At Seoul-Incheon Airport

Related Articles

Marriott Mexico 20% Off Hot Sale For Stays Through December 31, 2022 (Book By May 31)

Marriott Mexico 20% Off Hot Sale For Stays Through December 31, 2022 (Book By May 31)

John Ollila
May 23, 2022

Marriott affiliated hotels in Mexico have launched a Hot Sale for stays through December 31, 2022. You can save up...

Suite Saturdays: Sunrise Overwater Villa @ Le Meridien Maldives Resort & Spa

Suite Saturdays: Sunrise Overwater Villa @ Le Meridien Maldives Resort & Spa

Freddo Zabaleta
May 21, 2022
4

Welcome to our weekly video review on hotel suites and rooms around the world! This week’s edition features the Sunrise Overwater...

Marriott’s Nonsense Reply To Incorrect Account Data, Missing Lifetime Years And No Lifetime Tier Welcome

Marriott Bonvoy Is Now Correcting Missing Elite Nights But Some Balances Might Still Be Incorrect

Sebastian Powell
May 20, 2022
3

Over the past month we have reported about Marriott elite nights suddenly disappearing from accounts for unknown reasons and that...

Upgrade Your Travel IQ

Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.

We do not sell or share email addresses.

ADVERTISEMENT

Trending

Thailand Contemplates Scrapping “Thailand Pass” Entirely
Featured

Thailand Pass Changes June 1, 2022 (Gone For Thais)

May 20, 2022
Entering Indonesia Through Bali In May 2022
Travel News

Entering Indonesia Through Bali In May 2022

May 22, 2022
World Of Hyatt Globalist Breakfast Benefit: Reminder That Gratuities Are Always Included!
Featured

World Of Hyatt Globalist Breakfast Benefit: Reminder That Gratuities Are Always Included!

May 22, 2022
Hilton Go Employee And Friends & Family Rate Plans
Hilton Honors

Hilton Go Employee And Friends & Family Rate Plans

July 25, 2021
Marriott’s Nonsense Reply To Incorrect Account Data, Missing Lifetime Years And No Lifetime Tier Welcome
Featured

Marriott Bonvoy Is Now Correcting Missing Elite Nights But Some Balances Might Still Be Incorrect

May 20, 2022

Top Categories

  • IHG Rewards Club
  • Hilton Honors
  • Marriott Bonvoy
  • Accor ALL
  • Airfare Of The Day
  • Starwood Preferred Guest (SPG)
  • Hyatt – World of Hyatt
  • American Airlines – AAdvantage
  • Travel News
  • United Airlines – Mileage Plus
ADVERTISEMENT

All Categories

In Case You Missed It

Accor ALL Middle East, Africa, India & Turkey 50% Off Flash Sale For Stays Through August 31, 2022 (Book By May 23)

Accor ALL Middle East, Africa, India & Turkey 50% Off Flash Sale For Stays Through August 31, 2022 (Book By May 23)

May 18, 2022
Airfare of the Day [Business Class] STAR ALLIANCE Madrid to San Francisco from 1,569€

Airfare of the Day [Business Class] STAR ALLIANCE Madrid to San Francisco from 1,569€

May 17, 2022
Entering Indonesia Through Bali In May 2022

Entering Indonesia Through Bali In May 2022

May 22, 2022
Japan Expects To Allow International Tourist Arrivals On Trial Basis From April 2021

Japan Tourism Trial Disappointment

May 20, 2022
Accor Europe Up To 35% Off Europe Summer Sale For Stays July 8 – September 4, 2022 (Book By June 2)

Accor Europe Up To 35% Off Europe Summer Sale For Stays July 8 – September 4, 2022 (Book By June 2)

May 17, 2022
ADVERTISEMENT

Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.

Facebook Twitter Youtube Instagram

Site Navigation

  • About LoyaltyLobby
  • News
  • Reviews
  • Airfares
  • Contact Us

Hotel Promotions

  • Accor
  • Hilton
  • IHG Rewards
  • Marriott
  • World of Hyatt

Sign Up For Our Newsletter

Our free daily newsletter sends you the latest information on hotel and airline programs.

We do not share or sell email addresses.

Site & Contents ©2011-2022 LoyaltyLobby.com
Terms of Use & Privacy Policy

  • News
  • Hotel Promotions
    • Accor
    • Best Western
    • Choice
    • Fairmont
    • Hilton
    • IHG Rewards
    • Marriott
    • Radisson Rewards
    • Ritz-Carlton
    • Starwood
    • World of Hyatt
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
No Result
View All Result

© 2011–2021 LoyaltyLobby.com - Site & Contents