UPDATE: Marriott Rewards Combined Award Chart & All Suite SPG Properties?

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Marriott Rewards released on June 28 (read more here and here) combined award chart that included all the SPG properties that would in place once the programs were merged. Members have great difficulty booking these all suite properties at the promised rates…

St Regis Bora Bora

The award chart was supposed to be complete (there were no * anywhere) and has the number of points required for a free night at each hotel in the system (including the previously ridiculously expensive all suite SPG hotels).

You can access Marriott’s page for combined program here.

The new program T&Cs that are posted on the Marriott’s site:

Free Night Awards at the following locations require a higher amount of Points either because the Participating Property does not have standard rooms or the standard rooms it offers have a mandatory full board requirement in peak seasons:

  • Vana Belle, a Luxury Collection Resort, Koh Samui, Thailand
  • The Naka Island, a Luxury Collection Resort & Spa, Phuket, Thailand
  • Sheraton Steamboat Resort Villas, Steamboat Springs, Colorado
  • The Westin Golf Resort & Spa, Playa Conchal, Costa Rica
  • The St. Regis Bora Bora, French Polynesia
  • Le Méridien Bora Bora, French Polynesia
  • Mystique, a Luxury Collection Resort, Santorini, Greece
  • The St. Regis Bali Resort, Nusa Dua, Indonesia
  • Hotel Cala di Volpe, Hotel Pitrizza, and Hotel Romazzino, Costa Smeralda, Italy
  • W Maldives, North Ari Atoll, Maldives
  • W Koh Samui, Surat Thani, Thailand
  • Al Maha, a Luxury Collection Desert Resort & Spa, Dubai, U.A.E.
  • St. Regis Residence Club, Aspen, Aspen, CO
  • Phoenician Residences, a Luxury Collection Residence Club, Scottsdale, AZ.

I decided to do an exercise and see how easy it is to book these now:

Vana Belle, a Luxury Collection Resort, Koh Samui, Thailand

Vana Belle Koh Samui

Cannot find any availability.

The Naka Island, a Luxury Collection Resort & Spa, Phuket, Thailand

Naka Island

Search shows 60K per night.

Naka Island Rates

Nothing shows up when you continue, however.

Sheraton Steamboat Resort Villas, Steamboat Springs, Colorado

Sheraton Steamboat

Shows available at 35K points per night.

Sheraton Steamboat Rates

And you might be able to even book it. Paid rates were only $200 per night including taxes.

The Westin Golf Resort & Spa, Playa Conchal, Costa Rica

Weston Golf Resort

Shows availability at 60K.

Weston Golf Resort Rates

But cannot be booked.

The St. Regis Bora Bora, French Polynesia

St Regis Bora Bora No

No Availability for any date.

Le Méridien Bora Bora, Bora Bora, French Polynesia

Le Meridien Bora Bora

Same deal with the Le Meridien property.

Mystique, a Luxury Collection Resort, Santorini, Greece

Mystique

None!

The St. Regis Bali Resort, Nusa Dua, Indonesia

St Regis Bali

Nothing here either.

Hotel Cala di Volpe, Costa Smeralda, Italy

Cala di Vlope

Zero availability!

Hotel Pitrizza, Costa Smeralda, Italy

Pitrizza

Nothing.

Hotel Romazzino, Costa Smeralda, Italy

Romazzinoe

Returned availability at 60K.

Romazzino Rates

That cannot be booked.

W Maldives, North Ari Atoll, Maldives

W Maldives

Nothing.

W Koh Samui, Surat Thani, Thailand

W Koh Samui

Getting bit repetitive!

Al Maha, a Luxury Collection Desert Resort & Spa, Dubai, U.A.E.

Al Maha

Same old.

St. Regis Residence Club, Aspen, CO

St Regis Residence Club Aspen

Nothing.

Phoenician Residences, a Luxury Collection Residence Club, Scottsdale, AZ

Phoenician Residences

Same old.

Conclusion

Some of these properties have been terrible value using Starpoints and SPG have used award sales (read more here and here) to get people to redeem at them.

I exchanged emails with Marriott spokesperson yesterday that told me that they have uncovered a “glitch” that currently prevents booking of these hotels and that they are in the process of fixing it. There is no, however, schedule when this fix would be in place.

I am surprised how many integration and website issues there have been. You would think that enabling the booking of these properties shouldn’t have come as a surprise unless the new T&Cs are not incorrect and these cost extra (I have been told that they don’t).

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