This is a reminder for World of Hyatt members with the affiliated credit card members who registered for the 10% rebate promotion on awards consumed August 1 – September 30, 2018.
Members had to register for this offer between July 16 – August 31 and redeem August 1 – September 30. The points rebate was supposed to be deposited back to member’s account after the stay has taken place.
You can access this offer on Hyatt’s website here.
Register for this Cardmember-only promotion by August 31, 2018
Redeem your points for free nights, Points + Cash stays, reward room upgrades, or dining and spa services completed between August 1 and September 30, 2018.
You’ll get 10% of your redeemed points back as Bonus Points. They’ll automatically be deposited into your World of Hyatt account after your points have been used. …
The Terms & Conditions say:
Please allow 6-8 weeks after your point redemption has been completed for your Bonus Points to be loaded into your World of Hyatt account.
Hyatt is wholly responsible for the provision of or failure to provide the stated benefits and services. Bonus Points will post directly to your World of Hyatt account and will not appear on your credit card statement.
The first points should have been credited by now, even if taking the most extensive timeline of the promotion into account. Yet based on feedback very few members who registered and actually stayed in the first August week and thereafter have gotten anything credited back to their account.
Should you expect a points credit from this promotion I suggest to keep a close eye on the account movements as the credit amounts are small and especially if you carry the credit card it pollutes the activity statement with plenty of transactions.