A LoyaltyLobby reader dropped us a note to the announcement that Cathay Pacific has published on its website regarding the arrivals lounge in Hong Kong.
The lounge will close on November 5, 2018 and Cathay Pacific is not providing alternate access to the Plaza Premium lounge that is on the same level.
You can access Cathay Pacific’s web page for the arrivals lounge here.
Here’s the statement that we received from Cathay:
Cathay Pacific’s The Arrival lounge at Hong Kong International Airport will close on 5 November 2018. The premises will be returned to the lessor as part of the terminal redevelopment.
While options for an alternative location are limited and not suitable, we will continue to explore new ways and partnerships that enhance our product and service offerings and which makes Marco Polo Club membership more rewarding.
Other highly-acclaimed Cathay Pacific lounges at Hong Kong International Airport – including The Bridge, The Deck, The Pier, First and Business, The Wing, First and Business – will continue to provide customers with a premium and exclusive ground experience.
I specifically asked about complimentary access to the Plaza Premium lounge for business and first class arriving passenger but Cathay only referred it to a third party lounge unrelated to the airline (seems that they don’t provide access). You can, however, use Priority Pass membership to gain access to it.
When I visited the arrivals lounge earlier this year, I have to say that it was very underwhelming considering the quality of Cathay’s other lounges at the airport and promptly left.
I could have accessed it again yesterday morning at 730AM when I was arriving from Perth but decided to hop to the train and just check in to the InterContinental Grand Stanford (8AM guaranteed check in for Royal Ambassadors).