Update: Hyatt Credit Cardholders 10% Off Redeemed Points Kickback Now Slowly Posting (Promotion Ended September 30th 2018)

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The promotional points for World of Hyatt members with the affiliated credit card who registered for the 10% rebate promotion on awards consumed August 1 – September 30, 2018 are now slowly posting.

There were some members (including myself) who have properly registered and stayed on points during the promotional period yet have not received any refund to date but those kickbacks now seem to post properly.

Members had to register for this offer between July 16 – August 31 and redeem August 1 – September 30. The points rebate was supposed to be deposited back to member’s account after the stay has taken place.

You can access this offer on Hyatt’s website here.

Register for this Cardmember-only promotion by August 31, 2018

Redeem your points for free nights, Points + Cash stays, reward room upgrades, or dining and spa services completed between August 1 and September 30, 2018.

You’ll get 10% of your redeemed points back as Bonus Points. They’ll automatically be deposited into your World of Hyatt account after your points have been used. …

The Terms & Conditions say:

Please allow 6-8 weeks after your point redemption has been completed for your Bonus Points to be loaded into your World of Hyatt account.

Hyatt is wholly responsible for the provision of or failure to provide the stated benefits and services. Bonus Points will post directly to your World of Hyatt account and will not appear on your credit card statement.

If you’re still on the lookout for your points refund keep an eye on your account, the respective position will post as a non described transaction like this:

Conclusion

The first points should have been credited by now, even if taking the most extensive timeline of the promotion into account. Should you expect a points credit from this promotion I suggest to keep a close eye on the account movements as the credit amounts are small and especially if you carry the credit card it pollutes the activity statement with plenty of transactions.

I don’t like Hyatt’s way of posting such points in a rather invisible manner without any description what the credit is about. Very confusing and the member has to guess what it’s for.

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