IHG Rewards Club launched Double Points Plus More-promotion back in September that was supposed to be valid for stays September 16 – December 16, 2018. Members were going to earn limited number of double points + hurdle bonuse(s) tailored to their account (read more here what our readers were targeted for).
The other day we wrote (access here) about changes that IHG had implemented to this promotion by amending the expiry date until the end of the year and earning of Unlimited Double Points instead of earning of them with a cap.
You can access IHG page for this promotion here.
Here’s the copy of the email that IHG just sent out:
The updated T&Cs of this promotion, however, say:
You must be an IHG® Rewards Club member and must register your member number in advance to participate in “Double Points plus more” (“Promotion”). Upon Registration (as defined below), members will be presented with the opportunity to earn unlimited bonus points upon completion of all offers presented. Double Points will be awarded for qualifying stays after your second qualifying stay. By clicking “one click registration” you are registering for the Promotion and agreeing to receive IHG® Rewards Club marketing communications and the terms and conditions of the Campaign and the IHG® Privacy Statement. Members will be awarded bonus points listed for each individual Promotional offer (“Offer”) after completing the requirements of each individual Offer. Each Offer must be completed between 16 September 2018 and 31 December 2018 (both dates inclusive) (“Registration”).
The T&Cs indicate that you would only earn unlimited bonus points after you have completed all of yours offers.
I would need to complete one more stay using corporate rate before the Unlimited points kick in per the T&Cs regardless what the email says.
This is confusing indeed. The email states unlimited double points but the small print on the T&Cs clarifies that you need to complete all the tasks first. How many will read the T&Cs after receiving an email such as this?
I am not sure if the T&Cs are correct and you need to complete all the tasks before the unlimited double points will kick in or not. My previous stay in early last week didn’t earn full double points because I hit the points ceiling set by the promo.