Starwood Preferred Guest (SPG) launched Choice Benefit-award first to those that reached 50 nights and later introduced second option at 75 nights. Members could choose from variety of gifts from Suite Night Awards (SNA) to free night certificates.
Marriott Rewards introduced this to the combined program this year and changed the gift options that members could choose when reaching 50 and 75 nights (read more here). Members originally had until January 14 to make their selections or Marriott would choose the SNAs by default.
You can access Marriott’s page for Choice Benefit here.
The problem that our readers have faced since January 1st is that the the page has not allowed them to make the selection.
Later, Marriott updated the page to be under “Maintenance”.
Now, Marriott has brought back the page and indicates that the Choice Benefit-gift selection is available next week, and the deadline choosing it has been extended through February 7, 2019.
It is unfortunate that we are going from one issue to another with this program merger ever since the August 18th.
Let’s hope that the functionality is back early next week that allow program members to choose their preferred gift. Remember that the additional five nights applies towards the yearly tally of 2018 (not this year).