Last week, I stayed at the Hilton Diagonal Mar hotel in Barcelona for the umpteenth time. The hotel has a nice and spacious executive club lounge with an outside balcony.
I couldn’t believe my eyes how often guests tried to exit the lounge carrying multiple beer bottles and/or other items. The staff was able to catch most and remind these guests about the lounge policy.
You can access Hilton Diagonal Mar’s website here.
Executive Lounges or Clubs usually serve breakfast, some offer afternoon tea and there is usually a happy hour with some hors d’oeuvres.
Most of these lounges don’t allow guests to take items from the lounge but this is often not policed as many lounges are not staffed throughout the entire day.
This hotel has a nice minibar that is extensively stocked. Surely, if you are paying 200 euros or more per night, you can afford to pay for a minibar beer or snack? Lounges are not places where one wanders to fill up their bags with items. There are grocery stores for that.
I have to give kudos to this hotel and the lounge employees that tried to their best to police what was going on. They have to walk a delicate line between enforcing hotel policy and not making guests who they catch feeling too awkward.