Hotels Snooping On Social Media – Case: Conrad Bora Bora Nui

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Some people tend to share their entire lives on social media, but I try to keep my public and private lives separate to the greatest extent possible.

Conrad Bora Bora Nui Night

I was not amused when my brother’s partner contacted me to find out if I had recently stayed at Conrad Bora Bora, apparently the hotel had been stalking her on social media.

You can access Conrad Bora Bora Nui’s website here.

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Someone working for the Conrad Bora Bora Nui (must be either the Operations or General Manager both of whom I dealt with when staying at the property) had made searches AFTER my stay and probably clicked her profile. She contacted me after LinkedIn had send her the weekly report of searches where she had appeared.

Conrad Bora Bora Nui LinkedIn

Starwood Preferred Guest (SPG) was quite active trying to link their membership profiles with people’s real world/social media identities, a practice which I was never not fond of.

I am not sure why some members feel excited when they have framed photo of themselves waiting on the nightstand? Narcissistic tendencies perhaps?

Conclusion

Personally, I haven’t used LinkedIn since their major data breach back in 2012 when millions passwords were hacked and accounts were reset.

I sometimes do use LinkedIn to find out who works where and at what position. I tend to execute these searches in an incognito window and use Google cache to extract the actual page and profile.

Hilton corporate couldn’t clarify what the social media guidelines for hotels are when it comes to searches. I dropped an email to the General and Operations Managers why they had been stalking my brother’s partner but no reply.   It is difficult to justify, right?

It is sad because I actually like this hotel and their Diamond benefits. It was my second time at this property and during my stay I sent a few emails to the Operations Manager about the issues I was encountering and which were not resolved by the time I left.

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