U.S. Department of Transportation (DOT) has fined Japan Airlines (JAL) $300,000 for violating the tarmac rule of requiring passenger to depart or deplane by the 4-hour mark in case of irregular operations.
JAL violated this rule twice in 2018 when it US destined flights were diverted to the alternate airports of Chicago and Washington Dulles due to weather.
Here’s the DOT’s consent order:
JAL had operational issues in deplaning in these two instances before the four hour mark. One of the flights was canceled because the crew ended up timing out and unable to continue operating the flight to the destination.
The airline pays $120,000 to the DOT, $60,000 in compensation to the affected passengers and rest are only payable if the airline violates the rule again within certain time period.