When Hilton Honors introduced changes to its program back in January 2018 (read more here), one of the positive changes was for select Diamond members to gift Gold or Diamond status for 12 months (actually much longer).
A LoyaltyLobby reader dropped us an email because the gifted Diamond status, contrary to the T&Cs, is valid actually through March 2021.
Here’s the email from the reader:
My wife has just been gifted Hilton Diamond status.
I have read the Hilton T’s & C’s and it states that the status is valid for 1 year from the date of the gift. However the confirmation email from Hilton says it will be valid until the end of March 2021!
What are your thoughts?
My thoughts were what is going on over here as the T&Cs are very clear on this:
12. How long does a gifted status last for a Member who receives the gifted status?
The gifted status will last 365 days from the date the gift was applied to the recipient’s account. If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member’s account.
Example: If a member receives a gift of Gold status on June 1st, 2018, then the Gold status would expire on June 1st, 2019. If that same member was automatically upgraded to Diamond status on August 1st, 2018, then the Diamond status would expire on August 1st, 2019.
The status should be valid only for 365 days.
Here’s response that I received from the Hilton spokesperson:
I heard back from the team and the status is good for the regular program terms (upgrade through end of current calendar year, and then 15 months beyond that) – i.e. anyone getting upgraded today would receive tier through March 31, 2021.
The 12 months referred to on the status invite is how long the invite is valid – i.e. if we hand them out today, the upgrade request just needs to be submitted within the next year before that code becomes deactivated.
This should clear the issue!
My take is that Hilton Honors is unable to distinguish between how Gold or Diamond statuses are earned or gifted. The gifted status is valid as if it had been earned.
This opens up a question of what happens if the status is gifted in early 2020. Is it valid through March 2022?