Reader sent us an email about the bonus posting issue for the recent IHG Rewards Club offer for up to quadruple points that ends today.
You can access IHG’s page for quadruple points here.
IHG Rewards Club launched an offer in October for up to quadruple points for stays through January 31, 2020, that were first required to be booked by December 15 but was later changed to January 15.
Here’s the email from the reader:
See attached screenshots:
This week in Monona, WI – posting without the extra row with 4x points.
I asked the customer service. They said it takes up to 5 weeks, but that’s a bogus answer if you’re asking me.
Last weeks I was in London and Sydney. All posted correctly.
The bonus points for this offer either post with the stay or not at all. It seems that IHG may not have correctly reprogrammed the bookind deadline change or there are other issues preventing correctly posting the points.
I requested clarification from IHG but they remained silent on this issue.
Let’s hope that IHG fixes these issues and posts all the missing bonus points, but I wouldn’t hold my breath waiting. There are only very few promotions with delayed bonus points postings. They either post with the stay or won’t at all.