Air Italy Folds


Air Italy, which previously known as Meridiana and was founded in the 1950s, has today ceased trading and will be liquidated.

Air Italy Happy Faces

The airline was owned by Qatar Airways (49%) and Aga Khan (51%). The partnership was launched back in 2018 when the airline was renamed with great fanfare and extension plans that never materialized.

You can access Air Italy here.

Here’s a statement from Qatar Airways:

Here’s the announcement from the airline:

Milan, February 11th 2020 14:30

Following the shareholders’ meeting of Air Italy (Alisarda and Qatar Airways through AQA Holding spa) which decided the “liquidation in bonis” of the company, and with the aim of minimizing the inconvenience for passengers holding Air Italy tickets, we inform all passengers that :

From 11 to 25 February 2020 inclusive , all Air Italy flights will be operated by other carriers at the times and on the days previously scheduled; all passengers who booked flights (outward or return) after 25 February 2020 will be re-protected or fully refunded.

More specifically:

  • All scheduled flights (outward or return) up to and including 25 February 2020 (including the first departures on the morning of 26 February 2020 of domestic flights to Malpensa and from Male and Dakar airports) will be regularly operated, without any changes to the original scheduled dates and times and on the same flight conditions. Passengers will be able to fly using their ticket. Alternatively, passengers can always opt for a full ticket refund by emailing the following address (or contacting their travel agency) prior to their flight’s departure time.
  • For all tickets scheduled to depart by 25 February 2020 and to return after 25 February 2020:
    • – the outward journey will be regularly operated, without any changes to the original scheduled dates and times and the same flight conditions; with regards to the return flight, passengers will be offered a travel option on the first available flight of another carrier, the details of which will be provided from 18 February 2020 by calling the following number from Italy: 892928, from abroad: +39078952682, from Usa: +1 866 3876359, from Canada: +1 800 7461888, or by contacting the travel agency in the case of purchase through this channel.
    • – Alternatively, passengers can opt to claim their refund for unused flight segments, by emailing the following address (or by contacting the travel agency if the ticket was purchased through it) prior to the flight’s departure time.
  • Tickets for return flights after 25 February 2020:
    • – If purchased directly via the web (Air Italy portal) or Air Italy contact center, they will be fully refunded in a manner that will be provided via email, or requesting it at the address
    • – If purchased through the Air Italy ticket office, they will be fully refunded by going to any Air Italy ticket office

– If purchased through a travel agency it will be necessary to request a refund or a change of travel by contacting the agency

All bookings for which the travel document has not been completed through the purchase of the ticket will automatically lapse. For more information, the toll-free number from Italy: 892928; from abroad: +39078952682 from Usa: +1 866 3876359 from Canada: +1 800 7461888.


Let’s see how smooth process the refunding of unused tickets is. Usually, when an airline goes under, passengers need to use the protection of credit card companies to get their money back. Perhaps this liquidation is a smoother process.

Not sure if the demise of Air Italy will help the other airline of Italy, Alitalia, that has struggled for years and lost more than 10 billion euros since the early 2000s.

Air Italy only had nine planes and some grounded Boeing 737 MAX’s. Very unfortunate, however, to see such an old airline to collapse.