Turkish Airlines Miles&Smiles Expired Miles Reinstatement Campaign

Turkish Airlines Miles&Smiles is offering an olive branch for members whose miles expired on December 31, 2019.

Members that take a business class return between February 18 – April 26 will have their expired miles reinstated through November 30.

You can access this offer on the Turkish Airlines website here.

Note that there is a ticketing date requirement of February 18 – 29, and you must take the return INTERNATIONAL trip February 18 – April 26.

Conclusion

Loyalty programs should move away from expiring miles (cleans up the balance sheet from outstanding liability).

Perhaps this offer can make sense for some members who had a large number of miles expire and who are scheduled to fly on TK business before the end of April.

Here are the terms and conditions of this offer:

  • The offer is valid for tickets issued between 18 February 2020–29 February 2020, with travel dates between 18 February 2020–26 April 2020.

  • Within the scope of the special offer, Miles that have expired on December 31, 2019 will be restored for our members if they have 1 Business Class round-trip International Flight in the campaign period.

  • Miles reactivated with the campaign will be added collectively to member accounts until 30 April 2020 following the campaign period.

  • Miles earned within the scope of the offer will be expired on 30 November 2020.

  • Ticketing and travelling periods start and end according to the local time in Turkey.

  • To benefit from the offer, Miles&Smiles membership number will be requested, and all flights must be registered to Miles&Smiles member’s account. Registrations after flights will not be credited within the special offer.This campaign cannot be combined with any other Turkish Airlines campaign.

  • The related promotion is not valid on corporate tickets, group tickets and special passenger segments (seaman, cruise, student/youth, medical etc.) and award tickets.

  • Tickets subject to this special offer can be issued through our call center, online channels, agencies and sales offices.

  • The related promotion is only valid on scheduled flights operated by Turkish Airlines. It is not valid on Turkish Airlines codeshare flights, Star Alliance partner airline flights and AnadoluJet flights.

  • Only customers, notified of the special offer by Turkish Airlines, can benefit from the offer. Turkish Airlines reserves the right to take legal action against the related parties found to have contravened any rules.

  • Turkish Airlines reserves the right to change terms and conditions, definitions and other information pertaining to the special offer and to cancel the offer at any time

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