Accor Plus, a paid Accor membership program for discounts in Asia-Pacific (read more here), has now sent out a communication to members living in Greater China (Mainland, Hong Kong, Macao & Taiwan) in regards to COVID-19 pandemic.
Accor Plus extends member tiers through 2022, and points expiry has been suspended through January 31, 2021.
You can access Accor Plus here.
READ MORE: Accor ALL Rate & Bonus Points And Miles Promotions
Here’s the most relevant part:
Special ALL benefit extensions for 2020
ALL Status: As an Accor Plus member you are also an Elite member of ALL – Accor Live Limitless and your ALL status is assessed at the time of your membership renewal based on your eligible stays and expenditure in the full previous calendar year (2019) or from the beginning of the current year (2020) to the time of your renewal, whichever is the most favourable to you.
To thank you for your loyalty, at the time of your Accor Plus membership renewal, your Elite ALL Status will be extended until your Accor Plus membership expiry in 2022 as long as you continue to renew your Accor Plus membership during this period. Your Accor Plus member benefits are valid for one year and therefore your Accor Plus membership will need to be renewed in the month of expiry during the status extension period to be eligible for this extension.
For example, if your Accor Plus membership expires on 30 April 2020 and you renew in April 2020, your extended ALL status will be valid until April 2022 as long as you renew your Accor Plus membership again in April 2021.
Rewards points: Any member whose Rewards points have an expiry between 1 February 2020 and 31 January 2021 will have their Rewards points expiry paused, and any expired points will be reinstated. Rewards points are valid for 365 consecutive days from the date of the most recent eligible expenditure. Your renewed points balance will be reflected in your member profile on all.accor.com and the All app by 30 May 2020.
Here’s the entire email that Accor Plus sent out:
Here’s what Accor has done to all ALL elite members:
Accor Live Limitless Status Boost Points & Nights For 2020 Have Posted
Conclusion
I hope that readers understand that Accor Plus here is not extending the membership in the program, but only Accor Live Limitless-status for those that decide to renew the membership (read pay).
The better course of action for Accor Plus would have been to extend the paid membership by a minimum of six months combined with the ALL tier and points expiry.
ALL hasn’t yet communicated what their points expiry for members worldwide is. They just processed the member boost earlier this week (read more here).
So actually from the example given they are giving the customer sweet fark all it seems ! How rewarding of them !