Coronavirus Hotel Status Extensions & Reservation Waivers

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Hotels first released e Greater China and Asia-Pacific status extensions and reservations waivers due to the coronavirus pandemic that we first covered in late February (read more here).

COVID-19 has turned to a worldwide pandemic since our last update, and most status and reservation policies are now valid for members and stays worldwide.

Note that we cover all changes to these policies daily as they are instituted.

Here are the current status extensions & reservation cancellation waivers:

Accor Live Limitless

Accor has a somewhat confusing global cancellation policy for stays through May 31, 2020, and in some markets longer. You may be eligible for a refund and, in some markets, merely a hotel credit.

Accor Updates Coronavirus (COVID-19) Cancellation, Refund & Credit Voucher Policy (April 6, 2020)

Accor Live Limitless members outside of Greater China will get half of the base points (not redeemable) and nights deposited to their accounts.

Accor Live Limitless Status Boost Euros & Nights For 2020

Accor Live Limitless Status Boost Points & Nights For 2020 Have Posted

Accor Live Limitless members in Greater China (China, Hong Kong, Macao & Taiwan) will have their status extended by 12 months.

Accor Live Limitless Greater China 12-Month Status Extension

Best Western Rewards

Best Western reservations in the United States, Canada, and the Caribbean can be canceled for any arrival date if done at minimum 24 hours before of intended stay or by June 30.

Best Western Covid-19 Reservation Waiver Policy

Best Western Rewards status is extended through January 2022 for everyone, including those that were about to lose theirs in 2020.

Best Western Rewards Coronavirus Global Status Extension Policy

Choice Privileges

Choice Hotels allows reservations to be canceled for any arrival date if done on or before June 30, 2020.

Choice Hotels Updated Coronavirus (COVID-19) Cancellation Waivers

Hilton Honors

Hilton allows any reservation for any arrival date to be refunded if done by June 30, 2020.

Conrad

Hilton Updated Global Travel Waiver & Refund For Arrivals Through June 30, 2020

Hilton may offer for Honors members free night certificates for canceled prepaid reservations.

Hilton Travel Flexibility COVID-19 Update (Now Free Night Certs?)

Hilton is extending everyone status by a year, even those that were about to be downgraded this past March.

Hilton Honors Waldorf

Hilton Honors 2019 & 2020 Status Extensions Due To COVID-19 Pandemic

World of Hyatt

Hyatt allows all reservations to be canceled for any arrival date if done on or before June 30, 2020.

Hyatt Regency Tokyo

Hyatt Updated Coronavirus Cancellation Policy (April 1, 2020)

World of Hyatt is extending status and all certificates by a year.

Park Hyatt Kyoto

World Of Hyatt Global Tier Status & Certificate Extensions

IHG Rewards Club

IHG’s global waiver is also for stays through June 30, 2020, but allows some hotels to offer close to useless vouchers/credits.

IHG Rewards Club InterContinental Bandung

IHG Global Cancellation Fee Waiver Update (April 6, 2020)

IHG is extending status by 12 months for members whose accounts are in Greater China (China, Hong Kong, Macao & Taiwan).

InterContinental Hangzhou

IHG Rewards Club Elite & Ambassador Status Extensions Due To Coronavirus

IHG has lowered qualification requirements for 2020 that needs to be revised down or withdrawn altogether.

IHG Rewards Club Revised 2020 Elite Qualifying Criteria

IHG Rewards Club has waived points expiry through December 31, 2020.

IHG Rewards Club Points Expiry Waived Through December 31, 2020

IHG is extending Ambassador memberships and free weekend night vouchers by three months.

InterContinental Prague

IHG Rewards Club Ambassador Membership & Free Night Extensions

IHG is extending free night certificates earned from credit cards by six months for those who call/email.

IHG Rewards Club Free Night Certificate Extensions (Request Only)

Marriott Bonvoy

Marriott allows all reservations for any arrival date canceled until June 30, 2020.

Marriott Copenhagen

Marriott Updates COVID-19 Cancellation Policy (April 6, 2020)

Marriott Bonvoy is extending member statuses by a year.

Marriott Bonvoy Extends Elite Status Levels Through February 2022

Marriott Bonvoy is waiving points expiry and extending Suite Night and Free Night Awards through 2021.

Marriott Bonvoy Points Expiration, Suite & Free Night Awards Expiration Change

Radisson Rewards

Radisson is only offering modification and credits for reservations canceled through June 30, 2020.

Radisson Blu Berlin

Radisson Hotel Coronavirus (COVID-19) Cancellation Policy (March 31, 2020)

Radisson Rewards is extending elite statuses by a year and points expiry by six months.

Radisson Rewards Points & Elite Status Extensions

Conclusion

The gold standard for Covid-19 reservation waivers and status extensions is to offer refunds for canceled stays (not credits or funny money) and extend elite statuses by a year.

Covid-19 will be us for a while creating havoc when it comes to airlines and hotels due to travel and entry bans, which will be around for a while. It is unclear when we can again travel freely.

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