Cathay Pacific released its proposed flight schedule for May 1 – June 30, 2020. The airline has also moved the cancellation and refund waivers from May 31 to June 30.
Cathay Pacific plans to operate 3% of its usual scheduled flights May 1 – June 20 and raise this to 5% June 21 – 30. The airline is now providing REFUNDS again (get your cash for canceled flights).
You can access Cathay Pacific here.
Cathay Pacific flight schedule May 1 – June 20, 2020:
Cathay Pacific will operate two flights per week to:
- London (Heathrow)
- Los Angeles
- Vancouver
- Sydney
- Delhi
and three flights per week to:
- Tokyo (Narita)
- Taipei
- Manila
- Bangkok
- Jakarta
- Ho Chi Minh City
- Singapore
Cathay Dragon will operate three flights per week to:
- Beijing
- Shanghai (Pudong)
- Kuala Lumpur.
Cathay Pacific flight schedule June 21 – 30, 2020:
Cathay Pacific will operate five flights per week to:
- London (Heathrow)
- Los Angeles
- Vancouver
- Sydney
three flights per week to:
- Amsterdam
- Frankfurt
- San Francisco
- Melbourne
- Mumbai
- Delhi
daily flights to:
- Tokyo (Narita)
- Osaka
- Seoul
- Taipei
- Manila
- Bangkok
- Jakarta
- Ho Chi Minh City
- Singapore
- Beijing (Cathay Pacific or Cathay Dragon)
- Shanghai (Pudong) Cathay Pacific or Cathay Dragon)
- Kuala Lumpur (Cathay Dragon)
Here are the cancellation & refunds waivers:
We’re waiving cancellation fees for bookings impacted by coronavirus (COVID-19).
Please refer to the table below to see if your ticket is eligible. As our contact centre is experiencing very high call volumes, we ask that you refer to this information before you contact us. Note that our contact centre agents are following the same guide for refunds and charges.
Destination/origin Ticket booking period Original travel period Alternative option All destinations/origins On/before 23 March 2020 17 March to 30 June 2020 If you do not wish to cancel your flight, you can easily change your ticket or exchange it for Cathay Credits. We have received a large increase in refund requests as a result of the coronavirus outbreak. While we are doing everything we can to process your refund quickly, this may take longer than usual. We apologise for any delays and thank you for your patience during this busy period.
Please note your refund will take 7 working days for tickets involving US sectors. For other tickets, it may take up to 45 calendar days.
In addition to cancellations, we also offer different free ticket change options. If you know when you’d like to fly, you can easily change your ticket in Manage Booking. Alternatively, if you’re unsure when you’d like to fly, you can exchange your ticket for Cathay Credits to use at a later date.
If you need to alter your plans, please change or cancel your ticket before your departure date to avoid incurring a no-show fee.
How to cancel your booking and secure a refund
If you booked through Cathay Pacific – on our website, mobile app or through our contact centre – the fastest way to organise a refund is to log into Manage BookingOpen a new window. Vantage Pass, Student Fares and Senior Fares ticket holders can organise a refund through our contact centre.
If you purchased your ticket through a travel agent or a third-party website – like Skyscanner – please contact them directly to organise your cancellation. We are unable to process refunds for these bookings.
If you booked a redemption ticket, please contact Asia Miles through their online form, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific to cancel your booking and organise a refund.
Visit our FAQs for more helpful information regarding cancellations and refunds.
Here’s what the airport looked like in early March:
Hong Kong Airport (HKG) Very Quiet Experience
And all the parked planes:
Conclusion
Not sure if Cathay Pacific knows more about entry and transit requirements relaxing in Hong Kong from June 21 onward as they plan to operate more flights from that date.
Cathay Pacific has been severely affected by Covid-19 as it hit their strongest markets first (China and Hong Kong), and later Hong Kong closed its borders from non-residents, and even transiting through the airport was banned and still is.
Passengers whose flights have been canceled by Cathay Pacific are now eligible for refunds through June 30, 2020. I would encourage everyone to opt for a cash refund as it is unclear at this time when all the travel bans and entry restrictions are lifted, and whether there will be several peaks of coronavirus pandemic.
