Hawaiian Airlines has joined the reigns of other carriers and has just announced the extension of Hawaiian Miles Pualani elite tiers for another 12 months through February 2022
Mileage expiration has also been set aside until the end of the year so that customers won’t lose any of their mileage balances during the upcoming months.
To ensure that Elite members have ample time to enjoy the benefits they’ve earned, all current Elite members will have their status extended through February 2022.
Understanding that many members may fly less in the months to come, elite qualifications (in both flight miles and segments) will be reduced by 50% to qualify for 2021.
As you continue to evaluate changes to your travel plans, we want to ensure the HawaiianMiles you’ve earned are available to you when you are ready to use them. Therefore, we will not be expiring any miles from March 1, 2020 through December 31, 2020. Members with miles set to expire within this time period will retain their full mileage balance. Our standard expiration policy will resume on January 1, 2021.
For those members currently enrolled in our Premier Club, we will be extending your membership period by 3 months. We hope this offers you greater opportunity to take advantage of the benefits included with your membership.
The Premier Club is a benefit membership that comes with an annual fee. Primary objective is access to the airport clubs but also free baggage and priority check-in/security/boarding services. The three months extension will at least help to get over the bump but might not be enough in the long run.
Here is the status qualification policy for Pualani status:
Hawaiian Airlines is a rather niche, boutique airline and I’ve used them maybe a handful of times. Service has always been great with nice Hawaiian hospitality feeling on board. They do have some international flights as well such as from Tokyo.
The extensions and other status relief measures are customer friendly and in line with what the competition offers. Hawaiian is a little late to the party here but considering their size and niche market I understand it wasn’t their top priority at the moment.