Accor Live Limitless elite members saw this past weekend (read more here) their membership tiers extended without any advance notice through December 31, 2021.
ALL members were eligible for points and nights boost (read more here), but the chain has now come up with an updated policy.
You can access Accor’s page for Covid-19 policies here.
Here are the updated policies:
• Status Extension: The status you earned in 2019 will be extended to December 31, 2021 allowing you more time to enjoy all the benefits of ALL-Accor Live Limitless.
ALL members previously received half the number of points and nights to renew their status in 2020. Members in Greater China had their status extended by a year.
• Points Expiration: To provide you ample time to redeem points, the expiration of Rewards points will be paused through December 15, 2020.
ALL members in Greater China have their points expiry waived through January 31, 2021.
• Roll-Over Status Nights / Points: ALL status nights and points earned between July 1, 2020 and December 31, 2020 will be rolled over to jump start your elite qualification on January 1, 2021, allowing you to earn elite status faster in the 2022 program year.
This is something new. It seems that members that were close to earning a higher tier between January 1 – June 30, 2020, will have the effort lost. The base points and nights earned after July 1, 2020, will count towards 2021 qualification requirements for 2022 status.
• Suite Night Upgrades: For Platinum and Diamond members, all unused Suite Night Upgrades as of December 31, 2020 will be extended for 12 months to provide you more time to enjoy a suite night upgrade on us.
Greater China Suite Night Upgrades were already previously extended through the end of 2021.
Here’s the email that Accor sent out:
Here are Accor’s other Covid-19 policies:
Accor’s latest Covid-19 reservation cancellation, refund & voucher update took place on May 13, 2020 (there are updates to this weekly).
Accor’s updated cleanliness standards.
Accor Plus members also see membership and certificate extensions.
ibis BUSINESS members have had their status extended by six months.
Accor Live Limitless members in Greater China will get 12 month-long status extension.
Essentially members “lose” the nights and based points, and the status boost that was credited last month, as they won’t count towards 2021 status if July 1 – December 31, 2020, are rolled over to the following year.
There is a separate policy released later this week that deals with Accor Plus that we will cover tomorrow.