Accor Live Limitless (ALL) on Tuesday released an updated tier extension policy due to the Covid-19 pandemic (read more here).
ALL members had their status extended through the end of 2021 and stays on July 1 – December 31, 2020-period would be rolled over to 2021 to count towards 2022. It was unclear would these count towards 2021 status too?
You can access Accor ALL here.
READ MORE: ALL Rate & Bonus Points And Miles Promotions
Here’s the clarification we received from ALL:
Q: Can you double benefit from status points to jump up a status level in 2020 and then have these same points rolled over for 2021
- YES
- The 50% gifted status nights and points given earlier this year you get to keep in 2020 – you do not lose them
- And the status nights/points earned during H2/2020
- Will help your potential status upgrade in 2020 ( i.e. the gifted nights/points + earned nights/points could bump you up to next status)
- and they will be rolled over and help you in 2021 to upgrade further during 2021
- and they will help you to requalify for 2022 based on 2021 stays
Here are all Accor Covid-19 policies:
Here’s Accor’s status extension policy.
Accor Live Limitless Updated Status Extension Policy
Accor’s updated Covid-19 reservation cancellation policies.
Accor Reservation Cancellation Covid-19 Policy Update (May 20, 2020)
Accor’s updated cleanliness standards.
Accor Plus members also see membership and certificate extensions.
Accor Plus Membership & Certificate Extensions
ibis BUSINESS members have had their status extended by six months.
Accor Extends Ibis BUSINESS Memberships By 6 Months
Accor Live Limitless members in Greater China will get 12 month-long status extension.
Accor Live Limitless Greater China 12-Month Status Extension
Conclusion
The guidance and the email that ALL sent out to members about this rollover was unclear. I am glad that they have now clarified the situation and that the stays in the second half of 2020 count towards both 2021 and 2022 qualifications.
It remains unclear whether the points/nights acquired in the 1st half of 2020 are at all valid!
They count towards 2021 status (if your overall nights or nights/spend in 2020 qualifies for higher status in 2021 than 2020).
Please explain more as this is really too confusing.. How am I (30 nights during H1/2020) different from those who stayed 0 nights in 2020?
So basically what you have earned in the 1st half of the year (jan to jun 2020), will be kept and accumulated to qualify for the next cycle of the status renewal (meaning 2022 instead of 2021). Technically, it’s a 2 years accumulation of points instead of 1.5 years (From Jul 20) as initially stated by Accor ?
No – what you accumulated in H1 2020 (and Accor courtesy boost) are only valid to achieve a higher status in 2021. Say you are currently Gold had 14 nights in H1 2020, and was gifted 15 nights. You now have 39 nights which normally wouldn’t requalify for Gold but your status had been extended till Dec 31 2021. If you stay 31 nights July-December you will be upgraded to Platinum. In 2021, you will start the year with those 31 nights carried over helping you renew Platinum more easily.
Basically , what is spent in the H1 (Say 20k cash, he/she will already be a diamond status member) will not be counted for the 2022 status. Whereas if someone in H2 (spending the same amount), he/she will be able to transfer those points to the next year 2021 and get a diamond status in 2022?
If that’s the case, it won’t be fair for those who has already spent so much in the first half of 2020 and indirectly it’s reset from jan 21. To be fair, whatever spent by one, should be transferred from the entire 2020 and not just from Jul 20 onwards.
EXACTLY
Wrote in to Accor to do a revision on what they have posted and honoured what members have spent on the H1 in 2020 (to be included) not just from Jul 20 onwards.
Probably will be good for everyone that are affected too.
I too have written to them as this new policy threw those who stayed in the 1st half of 2020 under the bus.
It’s quite rare to get a decent decision from Accor. If John is right it’s good news at last
I’ve been a bit confused too – lets say i am currently GOLD today and on June 29th I will hit 60 nights and qualify for Platinum – will I then be platinum only till end of 2021 or end of 2022?
Would it alternatively make sense to hit 59 nights at the end of June and then do the remaining 1 night to reach Platinum say July 1st-2nd as then it would be valid till end of 2022?
Thanks!