Accor Live Limitless (ALL) on Tuesday released an updated tier extension policy due to the Covid-19 pandemic (read more here).
ALL members had their status extended through the end of 2021 and stays on July 1 – December 31, 2020-period would be rolled over to 2021 to count towards 2022. It was unclear would these count towards 2021 status too?
You can access Accor ALL here.
READ MORE: ALL Rate & Bonus Points And Miles Promotions
Here’s the clarification we received from ALL:
Q: Can you double benefit from status points to jump up a status level in 2020 and then have these same points rolled over for 2021
- YES
- The 50% gifted status nights and points given earlier this year you get to keep in 2020 – you do not lose them
- And the status nights/points earned during H2/2020
- Will help your potential status upgrade in 2020 ( i.e. the gifted nights/points + earned nights/points could bump you up to next status)
- and they will be rolled over and help you in 2021 to upgrade further during 2021
- and they will help you to requalify for 2022 based on 2021 stays
Here are all Accor Covid-19 policies:
Here’s Accor’s status extension policy.
Accor Live Limitless Updated Status Extension Policy
Accor’s updated Covid-19 reservation cancellation policies.
Accor Reservation Cancellation Covid-19 Policy Update (May 20, 2020)
Accor’s updated cleanliness standards.
Accor Plus members also see membership and certificate extensions.
Accor Plus Membership & Certificate Extensions
ibis BUSINESS members have had their status extended by six months.
Accor Extends Ibis BUSINESS Memberships By 6 Months
Accor Live Limitless members in Greater China will get 12 month-long status extension.
Accor Live Limitless Greater China 12-Month Status Extension
Conclusion
The guidance and the email that ALL sent out to members about this rollover was unclear. I am glad that they have now clarified the situation and that the stays in the second half of 2020 count towards both 2021 and 2022 qualifications.