Here’s an updated look at hotel tier extensions and reservations waivers due to the coronavirus pandemic.
Covid-19 became a global pandemic that countries are finally getting under control, and hopefully, all travel restrictions and entry bans are lifted in due course.
You can access our page for all airline, hotel, and car rental loyalty status extensions policies here.
Here are the current status extensions & reservation cancellation waivers:
Accor Live Limitless
Accor has a very confusing customer-unfriendly Covid-19 cancellation policy.
Accor decided to extend all ALL members by a year.
Accor has teamed up with AXA to launch ALLSAFE.
Accor is offering ALL members a status boost due to coronavirus pandemic.
Accor Plus members will see their membership and certificates extended.
Accor Live Limitless members in Greater China will get 12 month-long status extension.
Accor is extending paid ibis BUSINESS subscriptions by six months.
Best Western Rewards
Best Western Rewards allows cancellations for reservations through June 30, 2020, and extends member tiers until January 2022.
Choice Privileges has decided to extend member tiers by a year and offer status fast tracks.
Choice waives points expiry through December 31, 2020.
Choice Privilege members can cancel without a fee through June 30, 2020.
Hilton’s updated coronavirus reservation cancellation policy is valid until August 31, 2020.
Hilton Honors has extended member tiers by a year.
Hilton Honors is extending Weekend Night certs through August 31, 2021.
Hilton has teamed up with Lysol to come up with CleanStay to provide a cleaner hotel stay during Covid-19.
Hilton Honors American Express Aspire cardmembers are eligible for enhanced benefits.
Hilton and American Express donate up to 1,000,000 rooms for medical professional use in the United States.
World of Hyatt
Hyatt allows all reservations to be canceled for any arrival date if done on or before July 31, 2020.
World of Hyatt is extending status and all certificates by a year.
World of Hyatt extends free night awards through December 31, 2021.
World of Hyatt is offering healthcare heroes 30% to 50% off rates through June 30, 2021.
IHG Rewards Club
IHG has several reservation cancelation policies due to the Covid-19 pandemic.
IHG has a new Clean Promise-program for enhanced cleanliness.
IHG Rewards Club extends tiers by a year and free nights too.
IHG has extended Royal Ambassador and Inner Circle tiers by a year through January 2022.
IHG has lowered elite tier requirements for 2020.
IHG is offering Ambassador members an additional three-month extension (total six).
IHG has waived points expiry through December 31, 2020.
IHG Rewards Club has launched a status extension policy for members whose account address is in Mainland China, Hong Kong, Macao, or Taiwan on or before February 17.
Marriott’s updated coronavirus reservation cancellation and refund policies are valid through July 5, 2020.
Marriott has launched a new cleanliness campaign due to Covid-19.
Marriott has an enhanced cleaning process (explained here).
Marriott Bonvoy extends elite tiers by a year through February 2022.
Marriott Bonvoy is extending points expiration, suite and free night awards
Radisson is only offering modification and credits for reservations canceled through June 30, 2020.
Radisson has new cleanliness standards planned with SGS.
Radisson Rewards is extending elite statuses by a year and points expiry by six months.
Wyndham’s Covid-19 reservation cancellation policy.
Wyndham Rewards extends member tiers by 12 months, and points expiry is waived until September 30, 2020.
The gold standard for Covid-19 reservation waivers and status extensions is to offer refunds for canceled stays (not credits or funny money) and extend elite tiers and paid memberships by up to a year.
Covid-19 has created havoc when it comes to airlines and hotels due to travel and entry bans, which will be around for a while.