A LoyaltyLobby reader sent us a question regarding the IHG Rewards Club Spire Elite benefit that you can choose yearly.
You can access IHG’s page for choosing the Spire Elite benefit here.
Here’s the email from the reader:
Did you hear anything about a change (read: removal) of the Spire Elite Choice Benefit ?
IHGs annual gift of status to a friend or 25k points for yourself..
It’s not showing on my account, whereas last selection was in MAY19 (more than a year) & I requalified for Spire on basis of points (no need of the Corona measures, which I could understand if cheap IHG does not give this benefit to).
Here’s what the T&Cs say:
Upon qualification for Spire Elite, Members may choose to either receive a 25,000 annual point bonus or to gift Platinum Elite to a family member or friend.
You can check your gift status here.
There is a technical issue that appears to prevent IHG from displaying this choice to many. If you look at the screenshot above, I got it in 2018 and then again in 2020. I had to request it manually in 2019.
Update from the reader:
Hasn’t been added yet to accounts, but swiftly provided after submitting the choice via email.
Inefficient, and those that don’t ask save IHG 25k points, so nothing new for IHG..
Yes. Unfortunately, you often have to chase this “gift,” but that has been the case ever since it was introduced.
There is no rhyme when the selection shows up in your account or when you need to contact the customer support to have them manually choose it for you. They do it without pushback, however.
IHG hasn’t promoted this elite benefit much lately. I wouldn’t be too surprised if it were enhanced away at some point.