LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
No Result
View All Result
ADVERTISEMENT

Accor Reservation Cancellation Covid-19 Policy Now Valid Through December 31, 2020

by John Ollila
September 19, 2020
Reading Time: 4 mins read
2

Accor has updated its coronavirus cancellation policy set to expire on September 30, and the waiver has now been extended to December 31, 2020.

Accor’s Global Policy has been simplified, except Europe, where members can get cash refunds if the hotel is closed (elsewhere even vouchers in this instance).

You can access Accor’s page for coronavirus policies here.

ADVERTISEMENT

READ MORE: Accor ALL Rate & Bonus Points And Miles Promotions

Here’s the update from Accor:

Travel information: COVID19

Updated: September 17th, 2020

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are.  To ensure guest well-being at our hotels, we have increased our cleaning standards even further by launching the ALLSAFE Cleanliness & Prevention Label which represents some of the most stringent cleaning standards & operational protocols in the world of hospitality.

To learn more about ALLSAFE:

Click here

Booked a flexible rate directly with Accor?

Guests that booked fully refundable rates may cancel or modify their reservations without penalties on all.accor.com (provided that the exact rate policy of your original booking will apply to your revised booking).

Booked a non-flexible rate directly with Accor and need to cancel?

Guest who planned to stay in one of our hotels prior to and inclusive of December 31st 2020 may modify their reservation for a later date without any modification fees subject to availability and applicable rates and conditions) or request a credit voucher for the full amount of the booking value for use at a future date at the same hotel.

FOR HOTELS IN EUROPE

If you made a reservation to stay in one of our hotels prior to June 30th 2020, for a stay date up to December 31st 2020 (inclusive), you may modify the date of your stay or cancel your reservation and receive a credit voucher for the amount of the original booking, for use at the same hotel within 18 months of the original booking date. If the booked hotel is closed for the date of stay, you may cancel your reservation and be refunded without penalty.

➔ To cancel and get a credit voucher please use the following link
(valid for our hotels in Europe, Middle East, Africa Asia Pacific and Brazil)
Claim a voucher

➔ To modify the dates of your stay, please contact the hotel directly.

Note: Guests requesting a refund of any kind (i.e. cash or credit voucher) should be aware that it may take up to 90 days from the date of cancellation for the refund to be processed. The form and timing of the requested refund may be subject to the applicable laws of the respective hotel’s location (i.e. Government imposed restrictions on vouchers and cash refunds).

Third party bookings:

Third parties are required to follow the Accor cancellation policy set out above. If you who booked through a travel agent, online booking platform or other third party, please contact your booking provider directly who will explain the options for modification, cancellation or credit voucher applicable to your booking.

Group bookings:

For all group bookings, including meetings and events, our global sales teams are working closely with hotels to provide the maximum flexibility possible, and will be assessing on a case by case basis the need to cancel or postpone events.

Other

If you booked through the following websites, please refer to the applicable terms and conditions in the links below
•  Adagio:  https://www.adagio-city.com/gb/politique-liee-au-coronavirus.shtml
•  Mama Shelter: https://www.mamashelter.com/en
•  Banyan Tree: https://www.banyantree.com/en/travel-advisory
•  Mantis: https://www.mantiscollection.com/novel-coronavirus/
•  SBE: https://www.sbe.com/covid-19-updates-and-resources/

We recommend that all travelers review guidance from the World Health Organization and follow any travel advice issued by their home countries.
For a complete list of hotels contact information, please refer to https://all.accor.com/gb/world/hotels-accor-monde.shtml

Terms and conditions associated with credit vouchers:

•  Credit voucher only applicable to payments that have already been processed
•  Credit voucher only applicable if the booking has not already been cancelled
•  Credit voucher only applicable if a refund has not been processed.
•  Credit voucher is not transferrable.
•  Credit Voucher can be used only once (with the exception of vouchers issued by French hotels that can be used on more than one occasion)

Conclusion

I am glad that Accor has now extended its waiver by three months through the end of 2020 because this Covid-19 will be with us for much of 2021 too.

There is no excuse for credit vouchers if the hotel is still closed and likely never to reopen. Accor should allow these funny money vouchers to be used at all of its affiliated hotels.

Previous Post

Southwest Airlines Buy & Gift Rapid Rewards Points 75% Bonus Through September 28, 2020

Next Post

27 Year Old Student (Son of NY Nursing Home Magnate) Buys Controlling Stake in El Al Israel Airlines

Related Articles

Accor ALL South America Fourth Night Free Flash Sale For Stays February 12 – April 6, 2023 (Book By January 29)

Accor ALL South America Fourth Night Free Flash Sale For Stays February 12 – April 6, 2023 (Book By January 29)

John Ollila
January 27, 2023

Accor has launched a 72-hour Flash Sale for stays at select hotels in South America between February 12 – April...

Accor ALL Paris, Barcelona, Madrid Or Milan Double Points + Up To 2,000 Additional Points Through February 19, 2023

Accor ALL Paris, Barcelona, Madrid Or Milan Double Points + Up To 2,000 Additional Points Through February 19, 2023

John Ollila
January 24, 2023

Accor has launched a combination offer for a stay at participating hotels in Paris, Barcelona, Madrid, or Milan through February...

Accor ALL Signature Packages With Up To 12,000 Status Points

Accor ALL Signature Packages With Up To 12,000 Status Points

John Ollila
January 23, 2023
5

Last year, Accor launched the ALL Signature program in Brazil (read more here), allowing you to subscribe to one of...

Upgrade Your Travel IQ

Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.

We do not sell or share email addresses.

ADVERTISEMENT

Trending

Hilton Go Employee And Friends & Family Rate Plans
Hilton Honors

Hilton Go Employee And Friends & Family Rate Plans

July 25, 2021
Reader Question: Aegean Seats Kids To Business Class Middle Seats (Should Go Empty)
Aegean - Miles&Bonus

Reader Question: Aegean Seats Kids To Business Class Middle Seats (Should Go Empty)

January 29, 2023
Compensation Clinic: Burdock Hotel Autograph Collection Istanbul, Invoking Elite Benefit Guarantee
Compensation Clinic

Compensation Clinic: Burdock Hotel Autograph Collection Istanbul, Invoking Elite Benefit Guarantee

January 29, 2023
American Express New Centurion Lounge In Los Angeles Closed Until Further Notice
American Express

Confirmed: American Express Cutting Platinum Card Guest Access To Centurion Lounges From February 1, 2023

July 3, 2021
Flight Review: Iberia Business Class A350-900 (IB6585 BOG-MAD)
Flight Review

Flight Review: Iberia Business Class A350-900 (IB6585 BOG-MAD)

January 29, 2023

Top Categories

  • IHG Rewards Club
  • Marriott Bonvoy
  • Hilton Honors
  • Accor ALL
  • Airfare Of The Day
  • Starwood Preferred Guest (SPG)
  • Hyatt – World of Hyatt
  • Travel News
  • American Airlines – AAdvantage
  • British Airways
ADVERTISEMENT

All Categories

In Case You Missed It

UPDATE: Hilton Honors “Tier Last Call 2023 Promotion – Fast Track“ January 1 – March 31, 2023 (Updated Links )

UPDATE: Hilton Honors “Tier Last Call 2023 Promotion – Fast Track“ January 1 – March 31, 2023 (Updated Links )

January 26, 2023
GHA Now Allows Transferring Of Discovery Dollars Between Member Accounts

GHA Now Allows Transferring Of Discovery Dollars Between Member Accounts

January 24, 2023
Climate “Activists” Breach Secure Area At Berlin’s BER Airport & Glue Themselves To The Pavement – Airport Closed!

Berlin Brandenburg BER Airport General Ground Worker Strike On Wednesday, 25th January 2023 (All Flights Cancelled)

January 24, 2023
Aegean Miles+Bonus 20% Award Discount For Bookings Made Until February 6, 2023

Aegean Miles+Bonus 20% Award Discount For Bookings Made Until February 6, 2023

January 27, 2023
Iberia Plus Has Moved To Revenue Based Program For Tickets Issued On Or After November 29, 2022

Reader Email: Oneworld Airlines Unable To Pull Correct Iberia Plus Status?

January 27, 2023
ADVERTISEMENT

Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.

Facebook Twitter Youtube Instagram

Site Navigation

  • About LoyaltyLobby
  • News
  • Reviews
  • Airfares
  • Contact Us

Hotel Promotions

  • Accor
  • Hilton
  • IHG Rewards
  • Marriott
  • World of Hyatt

Sign Up For Our Newsletter

Our free daily newsletter sends you the latest information on hotel and airline programs.

We do not share or sell email addresses.

Site & Contents ©2011-2023 LoyaltyLobby.com
Terms of Use & Privacy Policy

  • News
  • Hotel Promotions
    • Accor
    • Best Western
    • Choice
    • Fairmont
    • Hilton
    • IHG Rewards
    • Marriott
    • Radisson Rewards
    • Ritz-Carlton
    • Starwood
    • World of Hyatt
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
No Result
View All Result

© 2011–2023 LoyaltyLobby.com - Site & Contents