American Express card products in select markets come with travel insurance that kicks in when certain travel expenses have been paid using them.
Some countries now require arriving passengers to have proof of insurance in the case of Covid-19 infection-related healthcare expenses, and I wrote a piece last week on how to get one.
A reader commented on the piece and left a link on how you request one from AXA without having to call or email. You can request the certificate here.
There is a warning on the page that you need to contact AXA if you need a certificate that states that Covid-19 related expenses are included.
You then need to select from cards that have insurance products provided by AXA.
You need to identify the card that you have.
Including your personal details.
AXA then promises to email you the certificate.
Which comes through instantaneously.
And there is a link to download the certificate.
The certificate for Covid-19 purposes that the AXA service center emailed to me with clear coverage amounts.
Conclusion
The certificate that comes by filling out the information on AXA’s website doesn’t have any information about the potential coverage limit that many countries require to apply for a visa or right now due to the Covid-19.
However, it is good that you can get some proof within a few minutes rather than contacting AXA and waiting for a day.
Thanks a bunch!
I cant seem to log on (the OK screen never goes away). Is this only for UK based travelers? Amex in US travel insurance is through AIG. They don’t seem to want to provide anything more than their standard benefits book (same for Chase Sapphire reserve), and while they would not exclude the illness, they dont specifically call it out by name.
Just got the basic Travel-Accident Certificate but they also add…”If the country you are visiting(Thailand) requires specific detail relating to Covid-19 coverage, please contact AXA Travel Insurance Directly to amend your Insurance Certificate.”…so better than nothing …Stranded in Thailand at the moment…not complaining but could be good for next return visit..probably 2021.or.whenever..?
Just got the basic Travel-Accident Certificate but they also add…”If the country you are visiting(Thailand) requires specific detail relating to Covid-19 coverage, please contact AXA Travel Insurance Directly to amend your Insurance Certificate.”…so better than nothing …Stranded in Thailand at the moment…not complaining but could be good for next return visit..probably 2021.or.whenever..?
I wonder what happens to people stranded for longer than 120 days. John was in Japan quite a long time. I think Sebastian is still in Thailand. I have several friends stuck in various jurisdictions, but have no idea what credit card they were using.