Last but not least British Airways has implemented an option to request a refund for your flight in case it has been cancelled by the airline.
British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles.
In order to obtain a cash refund customers had to call BA through one of their hotlines which at times didn’t yield any result other than waiting for hours on the line and the call eventually dropping.
Now British Airways has put up this website where customers can enter their details in a form and send it off for a refund to be process but only if their flight got cancelled by the airline.
You can claim a refund if we cancel your flight.
You will need the email or text message confirming the cancellation. Make sure you have this confirmation before continuing.
We can only process refunds through this form for bookings made directly with us. If you booked with a travel agent or other third party, please contact them for more information. You can only request a refund if you have not already requested a voucher. See Terms and Conditions for our full refund policy.
What if your flight hasn’t been cancelled?
You can still apply for a voucher equal to the value of your booking. Head to our application form to find out more and go further with a voucher today.