Accor Live Limitless (ALL) launched Suite Night Upgrade (SNU)-awards for members reaching specific spending goals back in 2019 (read more here) that comes with quite a few limitations (read more here and here).
I was surprised to receive an email from Accor last week granting me an additional two SNUs for reaching a threshold in 2020.
You can access Accor here.
You need to have earned 14,000 status points (€5,600 spent at brands earning 2.5 points per EUR) to earn two SNU’s and then can earn an additional two for every 4,000 (€1,600) status points.
The number of SNUs that you can earn in a calendar year is capped at 12.
Here’s the email that I received:
I pulled up my Accor stay history for the year:
I had forgotten that Accor decided to give half of the nights and spend required for your tier as a “gift” (Status Boost) earlier in the year due to the ongoing pandemic.
This helped to push up my spending above 14,000 status points for the year.
You have to remember that using SNUs is PITA, as you need to call to make the booking, and likely you must book the highest rate available for the standard room. This means that you can sometimes book the suite for less during a sale without picking up the phone and applying the SNUs.
Also, there is a long list of hotels that don’t accept these, and they can be used only at Accor’s luxury and premium brands.
Accor’s information about SNU’s on its website:
How do Suite Night Upgrades work?
One of the great new benefits of Platinum and Diamond status with ALL – Accor Live Limitless is a confirmed upgrade to a suite.
1. Each Suite Night Upgrade is valid for a one-night confirmed upgrade to a suite at participating hotels.
2. You earn 2 Suite Night Upgrades from 14,000 status points or 60 nights. For every additional 4,000 Status points earned, you get an additional Suite Night Upgrade (limited to 12 Suite Night Upgrades per year).
3. Ready for an upgrade? Call our reservation office to book your Suite Night Upgrade.
Suite Night Upgrade can solely be redeemed while making a booking by phone and applied for new bookings only.
The use of a Suite Night Upgrade cannot be added to an existing reservation nor directly at the hotel upon arrival.
To see the list of hotels that do not offer this benefit, click here.
All the conditions for obtaining and using the Suite Night Upgrades are available in the Loyalty programme’s Terms and Conditions of Membership.
Here are our previous pieces about Accor’s SNU’s:
These Suite Night Upgrade-awards sound good but are nowhere near as useful as Hyatt and Marriott’s.
Hyatt’s are good for up to seven nights each and Marriott’s each for one night. Both can be used on all eligible rates, including discounted ones. Hyatt’s can be cleared at the time of booking, and Marriott’s starting at five days before your stay.
I have no plans to use Accor’s SNUs, as I have no desire to call the reservations (why these cannot be applied online?) or pay an inflated rate to use the “benefit” that I have earned.
And yes. The status expiry in 2050 is not a mistake, and probably worth another story.