Marriott suspended its verified hotel reviews in the early days of the Covid-19 pandemic back in February/March 2020.
Reader claimed that hotels and Marriott wanted these suspended due to more critical reviews reflecting the more challenging operational environment.
You can access Marriott here.
READ MORE: Marriott Bonvoy Rate & Bonus Points And Miles Promotions
We have received a confirmation from the Marriott spokesperson that verified reviews have been reactivated.
A recent review for a Marriott property in Ottawa:
Here’s when they were paused:
Conclusion
I am glad that these reviews are back so that Marriott Bonvoy members don’t need to use TripAdvisor or Google Maps for recent reviews of their hotels.
It is of utmost importance to read the most recent reviews to see how the hotel handles the challenging trading environment, what guest services are available, and what level of comfort elite members can expect.
Very nice in this moment!
Good because I def have a great review for one place i’ve done this year and for another place not so great.
Not really bothered that they turned off the reviews. Most of the reviews that people write are positive and negative are useless. Looking through hundreds of reviews maybe only 10% are ever useful with detailed information. If you’re not going to spend some time to write a detailed review don’t write one at all. They should implement a minimum word count.