Accor has launched a new bonus opportunity for stays in Europe this Spring between March 15 – May 3, 2021.
Accor Live Limitless (ALL) members earn 500 bonus points for stays of one night and 1,000 bonus points for stays of two nights that have been booked AFTER registering for this bonus.
You can access this offer on Accor’s website here.
Note that I have updated the link with an English version. The English version of the T&Cs also states that you can only earn the bonus ONCE.
READ MORE: Accor ALL Rate & Bonus Points And Miles Promotions
Here are the eligible countries:
- Armenia
- Austria
- Azerbaijan
- Belgium
- Bosnia-Herzegovina
- Bulgaria
- Croatia
- Czech Republic
- Estonia
- Georgia
- Germany
- Hungary
- Ireland
- Kazakhstan
- Latvia
- Lithuania
- Luxembourg
- Republic of Macedonia
- Moldova
- Netherlands
- Poland
- Romania
- Russian Federation
- Serbia
- Slovakia
- Slovenia
- Sweden
- Switzerland
- Ukraine
- United Kingdom
Conclusion
It is unclear from the T&Cs (translate from German) if you can earn the bonus an unlimited number of times, 500 and 1,000 points only once, and whether you earn anything for stays of longer than two nights?
Here are the terms and conditions of this offer:
1. General ALL – Accor Live Limitless terms and conditions apply to the Spring Promotion offer and you must be a member of ALL – Accor Live Limitless to benefit from it.
2. To take advantage of this offer, members of the ALL loyalty programme must register for the offer (between 15/03/2021, through 11:59 p.m. Central European Time (CET), 03/05/2021) prior to their stay by clicking on the “Log in” button and then following the instructions. Only bookings made after successful registration via the login button are eligible for this bonus offer.
3. This offer entitles members of ALL – Accor Live Limitless, regardless of their membership status, to earn 500 bonus Reward points for a one night stay and 1000 bonus Reward points when staying for a minimum of two nights at any hotel that has enrolled in the ALL – Accor Live Limitless loyalty programme.
This Reward points bonus is offered in addition to the Reward points and Status points that are usually earned by the member on completing an eligible stay, in accordance with the ALL – Accor Live Limitless general conditions of use. ”
This offer can be used only one time(s) per member during its validity period. The first stay booked and completed following registration for the offer is eligible for the Reward points credit, as per the offer conditions.
4. This offer is valid for a member’s stay from 15/03/2021 to 03/05/2021 in one of the participating hotels in Armenia, Austria, Azerbaijan, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Georgia, Germany, Hungary, Ireland, Kazakhstan, Latvia, Lithuania, Luxembourg, Republic Of Macedonia, Moldova, the Netherlands, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine and the United Kingdom, and booked between 15/03/2021, through 11:59 p.m. Central European Time (CET), 03/05/2021.
5. The stay must be a minimum of one night for 500 bonus Reward points and two nights for 1000 bonus Reward points.
6. Any consecutive stays (check-out and check-in same day) in the same hotel, will be considered as a single stay. This single stay will be eligible once on the Spring Promotion offer.
7. For the purposes of this offer, a stay is understood to be one (1) booking by a member of ALL for one or several rooms. In other words, bookings that include more than one (1) room will be counted as just one (1) stay. The earlier check-out date is counted while the credit of Reward and Status points is calculated.
In other words, a member of ALL – Accor Live Limitless will receive eligible points and nights for the room which he/she vacates first.”
8. To be eligible for this offer, stays must be booked directly via Accor (via the official Accor websites, the Accor All mobile apps, the ALL call centre, directly at a hotel) or through a traditional travel agency whose booking system is automatically connected to the Accor booking office. Stays booked via a reseller, tour operator or third-party online travel agent (such as expedia.com, booking.com, etc.) will not be eligible for this offer.
9. Members must provide their ALL – Accor Live Limitless Loyalty card number when making the reservation, and present the card at the hotel reception desk at check-in.
10. Reward points will be credited to the member’s account within 10 days of the member checking out.
11. This offer cannot be combined with other current promotional offers or advantages and does not apply to groups.
If the stay meets the terms and conditions for several offers, only the Reward points linked to the most generous offer (meaning that allows you to earn the highest number of Reward points) will be credited to your account.”
12. This offer is subject to availability. General sales terms and conditions apply for reserved public rates specific to each hotel.
13. Please specify the reference in all your communications with call centres or customers care services related to this offer.
There is an english version available when changing geographic area via the accor website menu.
As usual with ALL Accor be wary – T&C’s are shoddily written, often ambiguous and customer service is very slow to respond.
Thanks for pointing that out. I have replaced it with the English link and non-translated T&Cs. It appears that you can only earn the bonus ONCE.
As often with Accor the T&C’s are unclear.For some reason they seem to be happy stating one thing in the first paragraph and the exact opposite in the following sentence.
I’ve had multiple problems in the past with these T&C’s, they really need to get them written professionally.
They start by saying :
“3. This offer entitles members of ALL – Accor Live Limitless, regardless of their membership status, to earn 500 bonus Reward points for a one night stay AND 1000 bonus Reward points when staying for a minimum of two nights at any hotel that has enrolled in the ALL – Accor Live Limitless loyalty programme.”
And then in the very next paragraph :
“This offer can be used only one time(s) per member during its validity period. The first stay booked and completed following registration for the offer is eligible for the Reward points credit, as per the offer conditions.”
Hello
if translated correctly then the T&C are clear
– This offer can only be used once per member during the offer period
– The stay must be at least 1 night for the bonus of 500 reward points and 2 nights for the bonus of 1,000 reward points included
So its a one time offer for each bonus , to get both you would have to book a one night stay , then later a 2 night stay somewhere else
Meanwhile you probably missed something , there is another offer publish on german website = “3 nights for 2”
See link here = https://all.accor.com/promotions-offers/hot-deals-offers/owm013449-001-3-naechte-fuer-2-sommerurlaub.de.shtml
List of participating hotels is quite big , however its not clear if its only for germany based ALL members
I did nit miss the other promo, but will write about it tomorrow because it is a separate offer.
The T&Cs were in German and I used Google translate. I am sure that there will be an English one available tomorrow.