Delta and WestJet have from today launched reciprocal elite benefits for tier members from both airlines.
Elite members will have access to airport priority services such as check-in and boarding and lounge access on eligible itineraries.
Here’s what WestJet Elite members can expect on Delta flights:
Here’s the announcement from Delta:
Elite reciprocal loyalty benefits for flights flown on or after March 18, 2021
- Creating a more seamless customer travel experience with increased alignment across products, policies and services
- Continued focus on customer care and peace of mind for travelers
Delta and partner WestJet today launched enhanced elite reciprocal loyalty benefits for Delta Medallion members and WestJet Rewards members traveling with either airline. The ability to earn miles has been available since 2014 and the ability to use miles and WestJet dollars on either airline has been available since 2016. These enhancements are part of a shared goal to improve and deepen the advantages for customers when traveling between the carriers.
Subject to the customer’s status or tier, loyalty customers will now receive priority boarding and check-in, lounge access, preferred seats with the seat selection fee waived and additional checked baggage allowance with priority drop-off and handling through the journey. Loyalty customers can also take advantage of priority security check at airports where the service is available.
“These enhanced customer benefits are the foundation for creating a more seamless travel experience for our joint customers as we work towards improving our products and services,” said Delta’s Alain Bellemare, E.V.P. and President – International. “Even though the transborder network is limited at present, due to the COVID-19 pandemic, these improvements will be available as the network rebounds and customers are ready to travel again.”
The airlines already have an extensive codeshare relationship with the ability to view partner-branded products with real-time availability and purchase tickets in all booking channels. Delta and WestJet customers can also book and pay for seats on any codeshare flight after buying their ticket on delta.com or westjet.com.
“Over the past decade, WestJet and Delta have been working together to serve the needs of our guests on both sides of the border,” said WestJet’s John Weatherill, Chief Commercial Officer. “Once travel has safely resumed, these newly launched loyalty enhancements will be ready for frequent flyers of both airlines to enjoy anywhere in the world they travel with Delta and WestJet.”
Delta’s global partners (four in bankruptcy):
Delta hasn’t moved WestJet up to the “Core Global Partners” on its website, but it is still listed with the not-so-important ones. I guess that this is an oversight that is corrected in due course.
It is also unclear precisely what benefits Delta SkyMiles elite members can expect on WestJet flights because Delta has not released a similar chart as WestJet.
It is a good development for both Delta and WestJet elite members that now have more significant benefits when flying on each other.