Secrets Silversands In Riviera Maya Reflagged As Hyatt Ziva Riviera Cancun


Hyatt and Playa announced on Monday that they would open a “new” Ziva hotel in Riviera Maya, about 30 minutes south of Cancun airport, by the end of 2021.

It turns out that this “new” hotel is the former Secrets Silversands that has been closed for few years due to a dispute among its owners and striking employees, and Playa has reached an agreement to take it over and flag it under Ziva after some touch-up.

You can access Playa’s page for this property here.

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Here’s the location

It is within a short cab ride from the Cancun airport.

Here’s the press release from the Hyatt:

Hyatt Ziva Resort Expected to Debut in Riviera Cancun in 2021

The all-inclusive resort is set to bring the Hyatt Ziva brand to life and add to the brand’s growing presence in Mexico

CHICAGO (April 19, 2021) – Hyatt Hotels Corporation (NYSE:H) and Playa Hotels & Resorts N.V. (NASDAQ: PLYA) today announced plans for a new Hyatt Ziva all-inclusive resort in Mexico’s Riviera Cancun region. Slated to open later this year, the family friendly Hyatt Ziva Riviera Cancun will be the latest resort to join the award-winning Hyatt Ziva portfolio, which is designed for travelers seeking an effortless, all-inclusive experience.

Situated between Playa del Carmen and the world-famous Cancun Hotel Zone approximately 30 minutes from Cancun International Airport, the 438-room Hyatt Ziva Riviera Cancun plans to provide travelers with the opportunity to reconnect with loved ones, enjoy time away from their busy lives, and experience the most unique aspects of Riviera Cancun.

“We are thrilled to introduce the Hyatt Ziva brand to new guests and World of Hyatt members as we expand our brand footprint in the Americas through the addition of this new all-inclusive resort,” said Frank Lavey, senior vice president of global operations, Hyatt. “The Hyatt Ziva portfolio offers guests a vibrant and energizing, multi-generational stay with service from the heart and wellbeing inspired programming to create an effortless experience for every guest.”

“Our portfolio of Hyatt all-inclusive resorts is the standard bearer and leader in the all-inclusive category across Mexico and throughout the Caribbean,” said Fernando Mulet, executive vice president & chief development officer, Playa Hotels and Resorts. “Today’s announcement further solidifies Playa’s commitment to revolutionizing the all-inclusive sector by working with legendary hospitality brands that consumers trust and delivering an experience that is second-to-none.”

With a focus on travel experiences for all ages, Hyatt Ziva Riviera Cancun will offer a variety of amenities including several globally inspired and locally authentic restaurants; multiple swimming pools; the Zen Spa inspired by pre-Hispanic Mayan culture with 12 indoor and eight outdoor treatment rooms designed to reflect the stunning, natural scenery; a fitness center with state-of-the-art amenities; and ocean views of the crystalline waters of the Caribbean Sea and the lagoon of Bahia Petempich. Additionally, the property will offer more than 15,000 square feet of meeting and event space, ideal for weddings, anniversary celebrations and a variety of gatherings.

The Hyatt Ziva Riviera Cancun debut will bring the total number of Hyatt Ziva resorts to six across Mexico and the Caribbean. Considered an expert in this space, Playa Hotels & Resorts will operate the resort, delivering a new level of sophistication and service to the destination’s all-inclusive market.

Hyatt Ziva Riviera Cancun will be located at Bahia de Petempich SM 12 MZ 31 Lote14-02 Puerto Morelos, 77580 Q.R., Mexico.

For more information or to book a stay, please visit

Here’s information Playa has up on its website:


It seems that there have been some issues with the ownership of this Riviera Maya hotel that has been closed for two to three years while owners have been fighting with each other and employees have been on strike. It used to be part of AMResorts that is associated with Choice.

The hotel premises were looted while it was closed for business.

I honestly doubt that this is “new” per definition, but rather extensive renovations of the existing infrastructure in place with some additions.

It is interesting to see how this property turns out to be. I have only stayed at one Hyatt all-inclusive previously in Puerto Vallarta, and I was not blown away. The food was from bad to passable.