Singapore Airlines KrisFlyer has introduced several policies impacting KrisFlyer member status, certificates and miles from expiring due to the on-going Covid-19 pandemic and reduction of travel options.
KrisFlyer has previously extended miles by six months and now has introduced yet a new policy for miles expiring July 2021 and March 2022, including those already extended previously.
Most airlines and their frequent flyer programs that still subject their miles to expiration have put in place certain extension policies that give members a bit more leeway to use their miles.
Singapore Airlines just sent out an email to members that their expiring miles will be extended once more:
You have KrisFlyer miles that will be expiring between July 2021 and March 2022.
In view of restricted travel opportunities globally, we will be extending the validity period of all expiring KrisFlyer miles. This means that there will not be any expiry of KrisFlyer miles until April 2022.
The extension of your expiring miles will be carried out in 6-months block. For example, KrisFlyer miles expiring on 31 July 2021 will first be extended for 6 months to 31 January 2022, and at the end of January 2022, the expiring miles will be further extended for another 6 months to 31 July 2022. If you have miles expiring on 31 January 2022, the miles will be extended to expire on 31 July 2022. …
Singapore Airlines has also extended members tier level for another year as I previously wrote about.
Now the carrier has also decided to extend the miles again as described in the email above.
Here’s the new miles expiry chart for the current round:
The extension of the expiring KrisFlyer miles will only take place at the end of each respective expiry month so you can’t see it yet if the miles are still active per the original expiry date.
At the end of each month, you will be able to see 2 transactions in your account statement after you log in on singaporeair.com (Miles > Statement). The first transaction will show expiring miles being debited from your account with the description “Singapore Airlines SR (Adjustment) 6 months mileage extension”. The second transaction will show the same number of expiring miles being credited back into your account with the description “Singapore Airlines SR 6 months mileage extension”.
All these salami slicing extensions are just getting more complicated by the quarter. Why doesn’t Singapore Airlines extend all miles validity by 18 to 24 months rather than doing a slice at a time?
I got the email today because I have a bit over 5000 miles expiring. Thankfully SQ will extend them again before they go bust which would be a shame.