Hilton launched Frontline Thanks-essential worker appreciation rate plan for worldwide use in mid-2020, and it has not been extended for stays through December 31, 2021.
Eligible frontline employees save a fixed 25% (not up to) on their stays by booking this flexible rate plan. The rate is currently bookable until June 30.
You can access this offer on Hilton’s website here.
Note that I am not sure if this rate has been withdrawn for stays in the Asia-Pacific. I could not pull up any Front Line Thanks-rates for stays in Bangkok, Singapore, Hong Kong, Tokyo, or Sydney.
Frontline Thanks rate is valid only for medical professionals with medical identification. For guests with valid military ID, including active duty, reserve, and retired service members and their spouses and families.
In EMEA, for professionals within Health and Social care, Education and Childcare, Key Public Services, Local and National Government, Military, Food and other necessary goods, Public safety and National security, Transport, Utilities, Communication, and Financial Services. You must be a Hilton Honors member to book this rate.
Here are some rate examples for a stay in June:
Marriott has a similar rate plan:
Marriott has Healthcare Heroes rate plans for stays in Europe, the Middle East, Africa, and some Asia.
Marriott Caregiver & First Responder-rate plan for stays in the Americas has been extended through June 30, 2021.
Most hotel chains have or continue to offer rate plans for frontline employees during this difficult time.
Several readers contacted us that they couldn’t find any Frontline Thanks-rates for stays in the United States, and I was in touch with Hilton (I couldn’t find them either). It seems that they have been reloaded and available for bookings now.
Note that each hotel can decide whether they offer this rate plan or not. Most appear to have decided to do outside of the Asia-Pacific.
The offer is now available for stays through the end of 2021, but you must book by June 30.
Here are the terms and conditions of this rate plan:
Rate is subject to rate details herein and the selected hotel’s booking terms and conditions. Frontline Thanks rate is valid only for medical professionals with medical identification, for guests with valid military ID including active duty, reserve, and retired service members and their spouses and families and in EMEA, for professionals within Health and Social care, Education and Childcare, Key Public Services, Local and National Government, Military, Food and other necessary goods, Public safety and National security, Transport, Utilities, Communication and Financial Services. You must be a Hilton Honors member to book this rate.
Rate is subject to availability at participating hotels & resorts within the Hilton Portfolio throughout the Americas, EMEA and APAC. Rate valid for leisure stays only and not official government or military travel. Must present your current and valid military or medical professional identification card at check-in. Rate requires 5-night lead time prior to booking in AMER. When available, the Frontline Thanks rate provides a fixed 25% discount off of the hotel’s Flexible Rate. The Frontline Thanks rate is reserved for qualifying customers who are members of the Hilton Honors program and request rate at time of booking. Rate provides early check in and late check out, where available by property. Rate also includes waived early departure fee, in the event the guest should depart prior to the end of the booked stay. Any discount earned is non-transferable and must be consumed during same stay in which it was earned. At some properties, the Flexible Rate may be retailed as Best Available Rate, but refers to a specific rate type that varies depending on time of purchase, is unrestricted, non-qualified, and excludes discount rates. Participating hotels may suspend participation at any time without additional notice. Unless otherwise noted, displayed rates are valid for single/double occupancy and are exclusive of all taxes, incidental charges, and gratuities. Blackout dates or cancellation restrictions may apply and vary by hotel. This offer may not be combined with other select promotions, offer or discounts and is not valid for existing reservations or groups. To book by phone within the U.S. or Canada, please call +1-800 HONORS (445-8667) or view Global Reservation phone numbers, and request the “Frontline Thanks” rate. This offer may not be combined with other select promotions, offers or discounts and is not valid for groups. Hilton Honors™ membership, including the earning and redemption of Points, is subject to Honors Terms and Conditions.