Plaza Premium Group Introduces Lounge Passes


Plaza Premium Group, a global airline lounge network with 60 or so lounges, has now launched its Lounge Pass product after parting away with Priority Pass and LoungeKey effective July 1, 2021 (read more here).

There are three passes available, and a lounge visit will set you back $30 to $34. Plaza Premium continues to be part of the American Express Global Lounge Collection to which Platinum and Centurium cardholders have access.

You can access Plaza Premium here.

Here are the passes available:

Plaza Premium locations:

Here’s the announcement from Plaza Premium:

Plaza Premium Lounge Pass unlocks a global airport lounge experience for travellers

The new to market PPL Pass is seamlessly integrated with Smart Traveller, Plaza Premium Group’s digital membership loyalty programme

Launched this month, the Plaza Premium Lounge Pass (PPL Pass) by Plaza Premium Group is a digital means of enabling travellers to purchase airport lounge access and save up to 50% off standard walk-in rates. The PPL Pass can be purchased online via Plaza Premium Lounge’s official website or via the Smart Traveller website, and then activated, stored, redeemed and shared via Plaza Premium Group’s Smart Traveller app – the world’s first global loyalty and membership programme built for air travellers and airport users.

Travellers can directly and conveniently access Plaza Premium Lounges with PPL Pass

The new PPL Pass enhances the customer experience by providing travellers with a contactless, stress-free and safe pre-departure journey.  The pass gives travellers direct access to over 60 Plaza Premium Lounges globally, the largest award-winning independent airport lounge network set to expand to over 500 lounges worldwide (including the Group’s own branded-lounge and airline affiliates) by 2024/25. The seamless lounge offering brings customers better value, convenience, and customisation, and can be shared with friends and family for their use when travelling. Valid for 12 months upon activation, the Pass is available for purchase via Plaza Premium Lounge’s official website as well as via the Smart Traveller website. The pass can be purchased for two, four, or six lounge visits, at USD75, USD150, and USD198 respectively. For a limited time only, Smart Traveller members can enjoy an exclusive Early Bird offer until 31 May 2021, whereby PPL Pass can be purchased at a further 10% discount and with additional Arrture points.

The PPL Pass is fully integrated with Smart Traveller, Plaza Premium Group’s global membership programme, providing travellers with a digitally driven experience in a single platform, and the best way of earning Arrture points and redeeming rewards. The pass offers a contactless end-to-end experience including lounge access and contactless transactions. Conveniently stored in the Smart Traveller app (or via QR code for non-Smart Traveller members), the PPL Pass can be easily retrieved when travelling.

After activation, the PPL Passes are automatically added to ‘My Wallet’ in the Smart Traveller app. To redeem, travellers present their Pass at the lounge reception for entry. Airport lounges are now an essential service in the airport, as they provide a safe and relaxing space where interactions with other airport users are minimized. Plaza Premium Lounges provide the highest-quality experience, including the use of lounge bays, shower facilities, all-day locally inspired meals and beverages*, free Wi-Fi and charging points. With health and safety of guests and staff as the top priority, Plaza Premium Lounges have reinforced their hygiene protocols and wellbeing initiatives with the ‘We Care for Your Wellbeing’ programme that includes a series of extensive measures such as social distancing, frequent sanitisation, temperaturechecks, and contactless experiences such as Smart-Order and digital reading materials.

Smart Traveller enhances the travel experience

Smart Traveller is a personalised digital solution, both app and web-based, to connect all Plaza Premium Group hospitality offerings with the air travel market. Smart Traveller members enjoy rewards, exclusive offers, benefits and service packages (such as lounge access bundles and upgrade options) which are constantly refreshed. It is the first global loyalty and membership programme built for air travellers and airport users, combining both Plaza Premium Group offerings and extensive affiliate network offerings via a point reward system which currently houses over 1,000 specially curated travel and lifestyle products within the Smart Traveller marketplace.

To purchase the PPL Pass, visit Plaza Premium Lounge’s official website and join the Smart Traveller membership loyalty programme to activate the Pass and receive exclusive offers and benefits.

Plaza Premium withdrawing from Priority Pass & LoungeKey:

This Is Huge: No More Plaza Premium Lounge Access With Priority Pass, LoungeKey Effective July 1, 2021


Perhaps these lounge passes make sense for a visit or two, but if you are a frequent visitor at their Plaza Premium lounges, it could make sense to get American Express Platinum (high fee – I know) and get access through their Global Lounge Collection.

Many airlines use Plaza Premium Lounges for their business class and elite member access when they don’t have an alliance partner or own one at the departure airport. You have had access to many of their lounges by paying a walk-in rate too.

Priority Pass must have been an important partner to Plaza Premium. Not sure if the price of these lounge packages makes much sense in several countries where they operate.

Interesting to see what will come out of this experiment and if Plaza Premium lounges are eventually withdrawn from American Express Global Lounge Collection.