Hilton Finally “Officially” Releases Daily F&B Credit Amounts For The US Until December 31, 2021

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Hilton announced in May that they would move away from Gold and Diamond member + one additional guest breakfast benefit in the United States and introduce a daily F&B credit that doesn’t cover the cost of the breakfast in most markets until December 31 2021.

We already unveiled these values last week (read more here and here), and the readers’ feedback was mainly highly critical. Hilton has now released a press release.

You can access Hilton’s page for F&B credit here.

READ MORE: Hilton Honors Rate & Bonus Points And Miles Promotions

Copy of the email that Hilton is sending out members:

The only positive thing that the FAQ disclose is:

12. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, members that select the F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage packages.

If your rate, many corporate rates do, includes breakfast, this daily F&B credit is in addition.

Here’s the announcement from Hilton:

Hilton Honors Serves Up Elite Daily Food & Beverage Credit Benefit in the U.S.

From a delicious meal to a quick snack and refreshing beverage, the evolved elite dining benefit provides members with more flexibility and choice to dine how and when they want

MCLEAN, Va. – Hilton Honors, the guest loyalty program for Hilton’s 18 world-class brands, will begin rolling out a Daily Food & Beverage (F&B) Credit in the United States in July, adding flexibility and choice to an evolved elite dining benefit for Gold and Diamond members.

The Daily F&B Credit, available through the end of 2021, replaces the complimentary Continental Breakfast benefit offered as a Hilton Honors MyWay benefit at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn properties in the United States.

As travel rebounds, many elite members are craving greater flexibility around their stay experience and benefits. With the Hilton Honors Daily F&B Credit, Gold and Diamond members can now apply the credit to any eligible food or beverage purchases billed to their room up to the total daily credit value, any time of day – from a delicious burger via room service, to a fresh brewed coffee or snack from the on-property grab-and-go market. Recognizing that guest preferences have shifted over the last year, Hilton surveyed its most loyal guests to gather feedback around the concept of a daily food and beverage credit and found that the vast majority of members rated it to be appealing in lieu of continental breakfast, the previous option.

“Based on feedback from our most loyal customers, the Daily Food & Beverage Credit offers our elite members greater flexibility, choice and control around their on-property dining benefits as travel ramps back up,” said Jenn Chick, vice president and global head, Hilton Honors and Customer Engagement, Hilton. “We look forward to empowering our more than 115 million Hilton Honors members with benefits and experiences they value as many of them begin hitting the road again.”

Gold and Diamond members who choose the Hilton Honors Daily F&B Credit as their MyWay benefit, plus one additional guest registered to the same room (one room per stay), will receive a $10 to $25 credit depending on the brand and location.

The Daily F&B Credit will be available as a Hilton Honors MyWay benefit at more than 1,500 hotels across the United States with many delicious options for members to choose from including:

  • The Avocado Toast on sunflower multi-grain bread at Fenwick Shores, Tapestry Collection by Hilton, with the $12 per day credit
  • A Bacon, Egg & Cheese Sandwich on a brioche bun served with potatoes at the Canopy Central Cafe & Bar at Canopy by Hilton Washington DC The Wharf, with the $15 per day credit
  • Fresh Hawaiian Poke Bowls including Ahi, Ahi & Crab, Crispy Shrimp or Salmon at Café Kula at the Grand Wailea, a Waldorf Astoria Resort, with the $25 per day credit
  • The Chocolate Brownie topped with house-made marshmallow and smoked caramel at Woodie Fisher Kitchen & Bar at Hilton Garden Inn Denver Union Station, with the $10 per day credit.

As part of Hilton Honors MyWay member benefits, Diamond members will receive both Hilton Honors Bonus Points and the Daily F&B Credit at Hilton’s luxury, lifestyle and full-service hotel brands, while Gold members have the option between Bonus Points and the Daily F&B Credit at these brands. At Hilton Garden Inn hotels, Diamond and Gold members have the option between the two MyWay benefit options. Members may select their MyWay benefit preferences in their Hilton Honors account online or through the Hilton Honors app.

For additional details on the new benefit, visit the Daily F&B Credit FAQs website. Learn more about the award-winning Hilton Honors program at newsroom.hilton.com/hiltonhonors. To join Hilton Honors, sign up for free at hiltonhonors.com.

*Select markets include the cities of Boston, Chicago, District of Columbia, Key Largo, Key West, New York City and San Francisco, the County of Los Angeles and the state of Hawaii.

We covered this issue last week on two pieces:

Your Thoughts On The Daily F&B Credit In the United States?

Hilton Honors Daily Food & Beverage Credit Amounts US Properties July 1 – December 31, 2021

Hilton Honors Daily Food & Beverage Credit For US Properties

Conclusion

This is a massive downgrade for most members because, in some expensive markets, the Daily F&B credit covers perhaps from one-third to half of the continental breakfast cost.

I wish that Hilton ends this experiment at the end of 2021 rather than calling it a success that customers are really positive about and decided to make it permanent.

Here are the frequently asked questions about the daily F&B credit:

1. What hotels will offer the Hilton Honors Daily Food & Beverage (F&B) Credit?

The Hilton Honors Daily F&B Credit will be available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, replacing the existing MyWay complimentary Continental Breakfast benefit. The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.

2. When will the Hilton Honors Daily F&B Credit begin?

The Hilton Honors Daily F&B Credit will be available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States beginning in July 2021.

3. What members will receive the Hilton Honors Daily F&B Credit?

The Hilton Honors Daily F&B Credit will be provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit in place of the existing complimentary Continental Breakfast offered through the MyWay benefit structure. The credit will be provided to the Hilton Honors member and one additional guest registered to the same room for each nighty of their stay. The credit is per person (up to two people) in one guest room per stay.

Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.

4. What will the Hilton Honors Daily F&B Credit values be for each Brand Category?

Hilton Honors Gold and Diamond members that select the F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $12 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties. A $15 Daily F&B Credit will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.

For reference, please find the full list of participating brands below.

  • Waldorf Astoria Hotels & Resorts
  • LXR Hotels & Resorts
  • Conrad Hotels & Resorts
  • Signia by Hilton
  • Hilton Hotels & Resorts
  • Curio Collection by Hilton
  • DoubleTree by Hilton
  • Tapestry Collection by Hilton
  • Canopy by Hilton
  • Motto by Hilton
  • Hilton Garden Inn

5. Does the Daily F&B Credit impact Hilton’s brands that offer all guests complimentary breakfast?

Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.

6. How does the Hilton Honors Daily F&B Credit work?

Prior to arrival, members will be notified by email of the new Daily F&B Credit and can login to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors Daily F&B Credit or Hilton Honors Bonus Points.

Upon hotel check-in, the members status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app (if they choose to use it) about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.

7. Will the Hilton Honors Daily F&B Credit accrue across days?

The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and will not accrue to the following day.

8. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?

Hilton Honors Gold and Diamond members receive one Daily F&B Credit for each night of their stay, consistent with the current complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one Daily F&B Credit; the member may use the credit on the day of arrival or day of departure.

9. What F&B outlets can the Hilton Honors Daily F&B Credit be utilized?

The Hilton Honors Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.

10. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?

The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.

11. Will members receive the Hilton Honors Daily F&B Credit on day rate reservations, such as WorkSpaces by Hilton?

Like the current elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.

12. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?

Yes, members that select the F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage packages.

13. Will members booking with a group such as a meeting or conference receive the Daily F&B Credit?

The Hilton Honors Daily F&B Credit benefit is provided to members, based on their MyWay selection, on Points eligible rates and reward nights.

14. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?

The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.

15. How do members add/register a guest to the reservation?

When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors Daily F&B Credit allowances.

16. Will the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?

The Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay).

17. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?

The Hilton Honors Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit value.

18. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?

The Hilton Honors Daily F&B Credit was created to replace the current complimentary Continental Breakfast benefit to provide guests with more dining-related flexibility, so the F&B Credit can only be applied to eligible F&B charges billed to the member’s room.

19. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?

Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the Daily F&B Credit.

20. Will members receive the Hilton Honors Daily F&B Credit on redemption/reward stays?

Yes, Hilton Honors Gold & Diamond members that select the F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.

21. Will members receive the Hilton Honors Daily F&B Credit at All-Inclusive properties?

Like the current elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit will not be offered at all-inclusive properties.

22. Does this benefit apply to guests checking-in in July onward, regardless of booking date? Or will guests who booked before the announcement continue to receive the continental breakfast benefit?

The Hilton Honors Daily F&B Credit benefit will apply to Gold and Diamond members that select the F&B Credit as their MyWay benefit with reservations that include nights on or after July 1st, regardless of when they booked.

23. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?

The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.

24. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?

No, Hilton Honors members should make their MyWay benefit selections prior to check-in/arrival in order to receive the Daily F&B Credit.

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