I receive several emails weekly from Hilton and Honors, but never previously one that would have told that an upcoming stay has already been upgraded.
Hilton ran a test a couple of years ago, offering a small number of members some confirmable upgrade certificates, but I am not sure what came out of that experience because it has not been rolled out program-wide.
You can access Hilton Honors here.
Here’s the mail:
Available Room Types:
Nor1 Upgrade Offer (when the reservation was made):
One of the suites I have had at this property:
I have never previously received an email from Hilton telling me that my reservation would have been upgraded. However, my upgrades have mainly been to suites, and this specific upgrade is to an executive room.
DoubleTree Amsterdam, at which I have stayed at half a dozen times usually has upgraded the stay to a Junior or an Executive Suite depending on what is available at the time of checking in.
I guess that this upgrade to an Executive Room with a Balcony is a good starting point!