Qantas has decided to permanently close the doors of it’s lounge in Hong Kong and direct their customers to partner lounges operated by Cathay Pacific.
The lounge has been closed every since the early stages of the pandemic but since Australia has become the hermit kingdom and so regular, commercial Qantas flights operated it’s doors remained shut ever since.
This week Executive Traveller talked to Qantas CEO Alan Joyce who said the HKG lounge wouldn’t be reopening but London, Los Angeles & Singapore would be making a return.
It’s a hard decision for these airlines with lots of lounge facilities throughout the world especially while operations are down. Depending on their agreement with the airports there are still ongoing payments for occupying space at the terminal so not only are there no customers but at the same time the running expenses are quite high.
As the Executive Traveller writes, the loss of the Qantas Hong Kong lounge is now certain.
… Qantas Group CEO Alan Joyce confirmed the closure of its Hong Kong lounge to Executive Traveller this morning.
“All of our other international lounges will be reopened, but in Hong Kong we’ve come to a relationship with Cathay to use their premium lounges there.”
Joyce said the airline had “looked at everything that we needed in individual markets” in planning its post-pandemic recovery, “and Cathay have some amazing lounges in Hong Kong, so we’ve worked with them to get access to their lounges, and of course they have access to our lounges here, and we think that’s the best arrangement.” …
Joyce added that “even with the political changes in Hong Kong, it will be a very important part of our network going forward, and there will still be significant demand… with Hong Kong being the gateway to the rest of China for us and Cathay, and we think that will continue.” …
Not sure what specific arrangements Qantas has to make with Cathay Pacific as long as both are oneWorld members as there is a universal lounge access rule for premium customers and frequent flyers but it will certainly help Cathay to plan their capacity more adequately knowing that all Qantas guests will now be directed to CX Lounges.
Mr. Joyce’s statement that all other international lounges will re-open is a good sign for London, Los Angeles & Singapore where QF has more outposts and especially the Singapore lounge is very popular.
Cathay Pacific has announced their own lounge closures in Hong Kong last week:
At the same time Cathay is reshuffling the access rules and operations of The Wing:
It’s hard to say what the future holds for Hong Kong which has been an international trading, finance, logistics and travel hub for decades and a personal favorite of mine. I’m sure air traffic will still be there but at the same time I’m convinced with China more and more encroaching on HK it will lose a lot of it’s allure as well.
Unfortunately the Qantas Lounge in Hong Kong is now gone for good and will not re-open. As Qantas CEO Alan Joyce says passengers will be able to enjoy Cathay Pacific lounges now rather than their own club facility.
All other international lounge locations operated by Qantas will re-open once flights resume – whenever that might be.