Japan Airlines just sent out an email concerning specific extensions of JAL Mileage Bank miles, coupons and eJal Points due to the ongoing Covid-19 pandemic and border closure in Japan.
The airline will further extend miles, coupons, and e JAL Points but once again registration is required to be considered for the extension.
This is the third time that JAL Mileage Bank is offering extensions for their currency and coupons but there hasn’t been any announcement yet as far as the status is concerned.
You can access Japan Airlines landing page for this campaign here and register there as well.
Here’s the email that JAL sent out today:
JMB has a range of different instruments attached to their frequent flyer program, all of which can be used in different ways and are subject to expiry:
- JAL Coupons
- e JAL Points
Japan Airlines is now extending those as follows:
Miles / e JAL Points
Miles, e JAL Points, and JAL Coupons will now have a new expiration date of February 28, 2022.
The validity period of JAL Coupons originally expiring between April 30, 2020 and February 28, 2022 will be extended.
The new validity of these JAL Coupons will be until March 31, 2022. If you have such extended validity JAL Coupons, you can continue to use them until March 31, 2022.
Here is the process explained in further detail:
Overall this is – in typical Japanese fashion – way more complicated than it should be to simply extend the expiration of some frequent flyer instruments. Why on earth design such a process?? And why just a few months? In the worst case someone whose miles expire in February will get a whopping one month extra.
Japan is still pretty much inaccessible to foreigners unless you have a residence permit for the country. Yes you can fly JAL via Japan and transit earning miles that way but that’s also rather restrictive. They better come up with something more refined in the months ahead!
Japan Airlines Mileage Bank (JMB) members can now register to have expiring miles extended until March 31, 2022. Those who have registered for the previous round of extension don’t need to register again.
Just like ANA whose process is done in a similar complicated fashion JAL isn’t really applying much common sense in making this easy for customers. Registration required, minimal extensions, status (so far) not even considered. They can and should do a lot better!