Accor changed the name of its Le Club AccorHotels to Accor Live Limitless in December 2019 and launched new status levels at the time (Diamond & Limitless).
Accor ALL Diamond members have been eligible for Dining & Spa vouchers that Accor has had trouble issuing. The problem has now been resolved and vouchers deposited to eligible member accounts. The vouchers, however, cannot be used until sometime in March 2022.
You can access Accor’s page for status benefits here.
READ MORE: Accor ALL Rate & Bonus Points Offers
Here’s the information about these Dining & SPA certificates:
When will I be able to use my Dining & Spa Rewards?
This benefit will be offered from the ALL Diamond status.
Members of ALL will receive vouchers that can be used toward their expenses at bars, restaurants and spas at participating hotels, as follow:
- At the launch of the benefit on December 13th, 2021: members who have reached the 26,000 Status points threshold at least once between 2019 and December 15th, 2021 will earn 10 x €10 vouchers, valid until December 31st, 2022.
- From December 13th, 2021: When the member reaches 26,000 Status Points during the calendar year, they obtain 10 vouchers only once. The vouchers are valid until December 31st, following the year they were obtained.
These vouchers will be redeemable starting March 2022, during an eligible stay, when the member checks out at the reception desk.
The use of this benefit outside of a stay will be possible at a later date.
The detailed conditions of use of this benefit will be available by March 2022.
They show up in your account after Suite Night Upgrades certificates.
It has been a challenging road for Accor to get these Diamond vouchers launched and issued to eligible members, and you still cannot redeem them! So let’s see what restrictions there are when they should become usable sometime in March 2022.