LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
No Result
View All Result
ADVERTISEMENT

Reader Question: Singapore Airlines Flight Retiming & Forced Overnight In Male

by John Ollila
December 28, 2021
Reading Time: 2 mins read
14

A LoyaltyLobby reader sent us a question regarding Singapore Airlines changing the flight time by several hours, forcing overnight in Male, and refusing to rebook to an earlier service.

Readers are encouraged to send us questions, comments, or opinions by email, Facebook, Twitter, or Instagram. We’ll try to cover them here several times a week.

You can access Singapore Airlines here.

ADVERTISEMENT

Reader’s Problem:

I am SQ gold and booked a business class flight for my daughter and me from SFO to Male with a plane change in Singapore.  When I booked there were two flights from SIN to MLE within an hour of each other, the later flight was several hundred dollars cheaper so I booked that.

They have since moved that flight to the evening, creating a 15-hour layover, which arrives in Male at night, well past the time to take the seaplane to the resort.  I have called twice — and have been told there is no availability on the earlier flight; howver, web booking shows all 12 seats available in business class

Any suggestings?  It seems to me that they are stalling until they can sell the seats and there will be no availability.

Singapore Airlines services SIN-MLE:

I don’t know the reader’s date, but Singapore Airlines appears to operate two flights per day from Singapore to Male. The second flight is way past the cut-off for transportation to resorts that require a seaplane transfer.

There is absolutely nothing that prevents Singapore Airlines from changing the reader’s flight to the airline one as long as there is any availability.

This is a non-voluntarily change that doesn’t require, at least with most airlines, the same fare availability. The instruction usually is to book the lowest available fare class if the original one is unavailable in the booked cabin.

I would try again and emphasize that this is a NON-VOLUNTARILY change due to retiming of the flight that will affect you significantly.

If there is no quick resolution on the issue, I would escalate it via the Department of Transportation’s Aviation Consumer Protection. You can access the form here. I am almost sure that the matter will be resolved when going this route.

Conclusion

Singapore Airlines is just difficult here. This is precisely why the fare availability can be overridden, and the reader booked on the earlier service. There is no excuse for SQ not to do exactly this.

The flight that arrives in Male at 10:20 PM is not desirable for vacationers due essentially losing a day that could be spent at a resort and limited and lack of quality hotel options that exist proximity to the airport.

I am writing a piece for later this week that deals with this issue. I had two flight cancellations in December that allowed me to move flights, and both were rebooked on a much higher fare class than initially. It can be done.

Previous Post

What To Choose As The World Of Hyatt 40 Night Milestone Award This Year?

Next Post

Reader Email: Hilton Closes Account & Forfeits 98,000 Honors Points

Related Articles

Reader Question: Where & How To Use Hilton Be My Guest Certificate?

Reader Question: Where & How To Use Hilton Be My Guest Certificate?

John Ollila
August 8, 2022

A LoyaltyLobby reader sent us a question about how to use and where Hilton's Be My Guest certificate. Readers are...

Airfare of the Day [Premium Economy] SINGAPORE AIRLINES Kuala Lumpur to Zurich from $856

Airfare of the Day [Premium Economy] SINGAPORE AIRLINES Kuala Lumpur to Zurich from $856

Freddo Zabaleta
August 7, 2022

Today’s Airfare of the Day goes to Singapore Airlines and their premium economy excursion fares for round trip travel departing...

Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?

Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?

John Ollila
August 6, 2022
17

A LoyaltyLobby reader from Seoul sent us a message about a rather unfortunate situation with the JW Marriott Dongdaemun Square...

Upgrade Your Travel IQ

Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.

We do not sell or share email addresses.

ADVERTISEMENT

Trending

Surprise Free Night From IHG Rewards Club?
IHG Rewards Club

IHG One Rewards Secret Award Flash Sale

August 7, 2022
Hilton Go Employee And Friends & Family Rate Plans
Hilton Honors

Hilton Go Employee And Friends & Family Rate Plans

July 25, 2021
Back Home After One Week In Bali, What Was All The Buzz About!?
Airports

Back Home After One Week In Bali, What Was All The Buzz About!?

August 6, 2022
Ritz-Carlton Reserve Now Marriott Bonvoy Participating
Marriott Bonvoy

Marriott Bonus Points & Rates Update August 2022

August 7, 2022
Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?
Featured

Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?

August 6, 2022

Top Categories

  • IHG Rewards Club
  • Marriott Bonvoy
  • Hilton Honors
  • Accor ALL
  • Airfare Of The Day
  • Starwood Preferred Guest (SPG)
  • Hyatt – World of Hyatt
  • American Airlines – AAdvantage
  • Travel News
  • United Airlines – Mileage Plus
ADVERTISEMENT

All Categories

In Case You Missed It

Accor ALL South America Up To 20% Off Mastercard Offer Through December 31, 2022

Accor ALL South America Up To 20% Off Mastercard Offer Through December 31, 2022

August 6, 2022
Air Canada Aeroplan New Partner: Virgin Australia

Virgin Australia Double Velocity Points Through July 4, 2023 (Book August 8 – 17)

August 8, 2022
Airfare of the Day [Premium Economy] SINGAPORE AIRLINES Kuala Lumpur to Zurich from $856

Airfare of the Day [Premium Economy] SINGAPORE AIRLINES Kuala Lumpur to Zurich from $856

August 7, 2022
Reader Question: Are Complimentary Cruise Offers Really “Free” And How Do They Work?

Reader Question: Are Complimentary Cruise Offers Really “Free” And How Do They Work?

August 8, 2022
Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?

Reader Email: No Access To Executive Club When Booking Executive Room At JW Marriott Dongdaemun Square Seoul?

August 6, 2022
ADVERTISEMENT

Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.

Facebook Twitter Youtube Instagram

Site Navigation

  • About LoyaltyLobby
  • News
  • Reviews
  • Airfares
  • Contact Us

Hotel Promotions

  • Accor
  • Hilton
  • IHG Rewards
  • Marriott
  • World of Hyatt

Sign Up For Our Newsletter

Our free daily newsletter sends you the latest information on hotel and airline programs.

We do not share or sell email addresses.

Site & Contents ©2011-2022 LoyaltyLobby.com
Terms of Use & Privacy Policy

  • News
  • Hotel Promotions
    • Accor
    • Best Western
    • Choice
    • Fairmont
    • Hilton
    • IHG Rewards
    • Marriott
    • Radisson Rewards
    • Ritz-Carlton
    • Starwood
    • World of Hyatt
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
No Result
View All Result

© 2011–2021 LoyaltyLobby.com - Site & Contents