LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
  • News
  • Hotel Promos
    • Accor
    • Best Western
    • Radisson Rewards
    • Choice
    • Fairmont
    • Hilton
    • World of Hyatt
    • IHG Rewards
    • Marriott
    • Ritz-Carlton
    • Starwood
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
  •  
LoyaltyLobby
No Result
View All Result
ADVERTISEMENT

Delta Ends Arrival Lounge Access Effective June 1, 2022

by John Ollila
May 4, 2022
Reading Time: 4 mins read
1

Delta Air Lines on Wednesday announced a policy change that affects arriving passengers that have used to access Sky Clubs at their destination airports. This is discontinued effective June 1, 2022.

The change won’t affect connecting passengers that can use the lounge for the duration of their transit, and there is a three-hour rule in place for departing passengers.

You can access Delta’s page for Sky Club access here.

ADVERTISEMENT

An email that has gone out from Delta:

Download (PDF, 105KB)

Conclusion

Delta has usually given ample notice of its lounge access rules changes (12+ months) so that those with affiliated credit cards can make an informed choice whether continue to carry them or cut them in half.

Not sure why to rush this policy change with only three weeks’ notice?

I have seen horror stories with half an hour or longer lines to access various clubs in the United States, and this situation obviously is not sustainable, but does ending the arrival access change anything meaningfully?

I only access a lounge on arrival when I have some time to kill or need to freshen up after an overnight flight.

Delta’s FAQs of these policy changes:

Why are Clubs so crowded these days?

Delta Sky Club has invested heavily in the lounge experience, and more people value this amenity than ever before. With so many returning to travel this year, we are seeing high volumes of Delta Sky Club visitors.

Why is Delta implementing these policy changes?

The Delta Sky Club team has worked hard to create a best-in-class experience in our lounges, and we want to ensure that experience can be widely enjoyed by Delta customers. That said, our priority is to balance the popularity of the Delta Sky Club experience with the premium atmosphere and service we wish to provide for our guests.

Are these changes permanent?

This is a permanent change to the Delta Sky Club policy.

Are there any exceptions to this policy?

Delta 360 Members and American Express Centurion cardholders will be exempt from this policy change. Delta One customers will be partially exempt from this policy change in that they will still be able to access Clubs upon arrival to their final destination.

Will this affect my Club access on layovers?

This policy change will not affect Club access for customers visiting the lounges before connecting flights. It will only limit access at the customer’s originating airport and final destination. All departing and connecting customers will have access to Clubs. With the exception of arriving Delta One customers, Club access will be unavailable for arriving customers without a connection. Note: A same-day round-trip flight does not qualify as a layover connection. Customers will still be able to access Clubs within three hours of their scheduled departure flight and within three hours of their return flight.

What if my flight is delayed?

Flight delays or interruptions will have no impact on Club access, as long as customers enter the Club within three hours of their originally scheduled departure time.

What if my ticketed flight is outside the three-hour window, but I’m standing by for a flight earlier in the day?

Club access is allowed in this case, provided customers intend to board the earlier flight if a seat becomes available.

Does Delta have plans for Clubs exclusive to Delta One customers?

Delta is committed to providing a singular experience to our most loyal customers. Right now, we are in the planning stages for exclusive Delta One Clubs at LAX and JFK as we look for additional ways to expand our premium offerings. We are excited about this opportunity to further enhance the Delta Sky Club experience for Delta One customers, and more details will be coming soon.

I purchased a Club membership because I value unrestricted access to Delta Sky Clubs. I want a refund.

The Delta Sky Club team values your membership and regrets the impact of these changes.  To discuss a prorated refund of your paid unexpired membership term, please contact the Delta Sky Club Service Center.

I selected my American Express credit card because I value unrestricted access to Delta Sky Clubs.

Delta SkyMiles Reserve and Reserve Business Card Members can still enjoy access to the Delta Sky Club up to three hours before departure of their Delta flight. Delta SkyMiles Platinum and Platinum Business Card Members also get exclusive rate access to the Delta Sky Club at $39 per entry. If you have questions about this policy change, please contact the Delta Sky Club Service Center. If you would like to discuss Card benefits or make updates to your membership, please contact American Express by calling the number on the back of your Card.

Will these changes apply to the Delta SkyMiles Reserve and Reserve Business American Express Card One-Time Guest Passes?

Yes, these changes apply to the two one-time Guest Passes Delta SkyMiles Reserve and Reserve Business American Express Cards Members receive each year upon renewal of their Card.

Previous Post

InterContinental Bangkok Closes Bookings Through December 1, 2022

Next Post

Accor Rate & ALL Bonus Points Offers May 2022

Related Articles

Airfare of the Day [Premium Select] DELTA AIR LINES New York to Dublin from $1,005

Airfare of the Day [Premium Select] DELTA AIR LINES New York to Dublin from $1,005

Freddo Zabaleta
May 14, 2022

Today’s Airfare of the Day goes to Delta Air Lines and their basic season midweek premium economy non-refundable fares for...

Delta Reverses Sky Club Arrival Entry Ban

Delta Reverses Sky Club Arrival Entry Ban

John Ollila
May 12, 2022
1

Delta announced changes to its Sky Club access on Wednesday last week (read more here) that it is now partially...

Airfare of the Day [Business Class] DELTA Stockholm to Chicago from 1,384€

Airfare of the Day [Business Class] DELTA Stockholm to Chicago from 1,384€

Freddo Zabaleta
May 10, 2022

Today’s Airfare of the Day goes to Delta Air Lines and their shoulder season business class excursion non-refundable fares for...

Upgrade Your Travel IQ

Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions.

We do not sell or share email addresses.

ADVERTISEMENT

Trending

Cosmopolitan Las Vegas To Retain Affiliation With Marriott Following MGM Acquisition
Featured

Cosmopolitan Las Vegas To Retain Affiliation With Marriott Following MGM Acquisition

May 13, 2022
Entry/Exit Passport Stamps Are Still Available, Even As Some Countries Officially Did Away With Them
Featured

Entry/Exit Passport Stamps Are Still Available, Even As Some Countries Officially Did Away With Them

May 14, 2022
Hilton Go Employee And Friends & Family Rate Plans
Hilton Honors

Hilton Go Employee And Friends & Family Rate Plans

July 25, 2021
Compensation Clinic: W Seattle Understaffed & Overcharging Guests For Elite Breakfast
Compensation Clinic

Compensation Clinic: W Seattle Understaffed & Overcharging Guests For Elite Breakfast

May 15, 2022
U.S. Congress Passes Waiver Of PVSA “Foreign Port Rule” On Alaska Cruises, Sailings Likely To Resume From July
Cruises

Celebrity Cruises Cancels ECLIPSE Alaska Sailing – Because Of Sea Life Attached To The Ships Hull

May 9, 2022

Top Categories

  • IHG Rewards Club
  • Hilton Honors
  • Marriott Bonvoy
  • Accor ALL
  • Airfare Of The Day
  • Starwood Preferred Guest (SPG)
  • Hyatt – World of Hyatt
  • American Airlines – AAdvantage
  • Travel News
  • United Airlines – Mileage Plus
ADVERTISEMENT

All Categories

In Case You Missed It

Airfare of the Day [Premium Select] DELTA AIR LINES New York to Dublin from $1,005

Airfare of the Day [Premium Select] DELTA AIR LINES New York to Dublin from $1,005

May 14, 2022
Compensation Clinic: Missed Connection In Helsinki & Finnair EC 261/2004 Compensation

Alaska Airlines Double Mileage Plan Miles For Finnair’s Seattle Flights June 1 – October 28, 2022

May 12, 2022
Compensation Clinic: W Seattle Understaffed & Overcharging Guests For Elite Breakfast

Compensation Clinic: W Seattle Understaffed & Overcharging Guests For Elite Breakfast

May 15, 2022
Reader Question: What Travel Insurance I Would Recommend?

Reader Question: What Travel Insurance I Would Recommend?

May 12, 2022
All Major U.S. Airlines Have Now Banned Face Masks With Vents & Valves

European Union Scraps Requirement For Face Masks On Flights & In Airports From May 16, 2022

May 11, 2022
ADVERTISEMENT

Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights.

Facebook Twitter Youtube Instagram

Site Navigation

  • About LoyaltyLobby
  • News
  • Reviews
  • Airfares
  • Contact Us

Hotel Promotions

  • Accor
  • Hilton
  • IHG Rewards
  • Marriott
  • World of Hyatt

Sign Up For Our Newsletter

Our free daily newsletter sends you the latest information on hotel and airline programs.

We do not share or sell email addresses.

Site & Contents ©2011-2022 LoyaltyLobby.com
Terms of Use & Privacy Policy

  • News
  • Hotel Promotions
    • Accor
    • Best Western
    • Choice
    • Fairmont
    • Hilton
    • IHG Rewards
    • Marriott
    • Radisson Rewards
    • Ritz-Carlton
    • Starwood
    • World of Hyatt
    • Wyndham Rewards
  • Reviews
  • Contact Us
  • Blog View
No Result
View All Result

© 2011–2021 LoyaltyLobby.com - Site & Contents