Many IHG members have been surprised to find an email from IHG or Kimpton Muse hotel letting them know that the award reservation for this hotel has been canceled.
The hotel has exited the Kimpton brand and ended its affiliation with IHG, effective immediately on September 23, 2022.
You can access Kimpton Muse’s IHG page here (it has not yet been deleted).
READ MORE: IHG One Rewards Rate & Bonus Points Offers
Note that paid reservations for Kimpton Muse hotel are honored past the switchover date, but there won’t be any elite benefits, and IHG One Rewards members won’t earn points or elite qualifying nights.
Award reservations for stays past September 23, 2022, are not honored.
The hotel has gone independent, but I would not be surprised to see it affiliated with some other global brand in the future.
Kimpton Muse Availability:
The hotel still comes up on IHG’s rate search, but all the availability has been removed.
Conclusion
Something must have happened with this hotel’s owner and their partnership/agreement with IHG. It is very uncommon for a hotel to suddenly leave in the middle of the month, although you often get very little advance notice.
It is not good for those who have award reservations for stays at this hotel, and rebooking them may require more points.