Today’s Airfare of the Day goes to LATAM and their business class restricted round trip fares between London and Easter Island.
This week the Compensation Clinic-case comes from a friend’s flight from London to Chicago where the entire First Class section didn’t have any entertainment at all.
British Airways Executive app started acting up yesterday claiming that it couldn’t update data. When I tried to log into the account later online, there was a note about unusual activity and that they would need to confirm it really is me logging in.
BA had a really huge breach few weeks ago when credit card and other information was stolen from hundreds of thousand customers that had purchased tickets on its website and app (read more here).
British Airways, the airline that many love to hate, found itself being the subject of a Times article yesterday where the paper outlines that the carrier has it’s priorities wrong.
A reader forwarded us a link where someone leaked new designs for British Airways Executive Club membership cards that are not featured on the BA membership profile as of now.
British Airways Executive Club has launched double Avios promotion for flights flown between September 27 – December 31, 2018.
This offer is valid for bookings made AFTER registrations and up to TEN segments. BA marketed flights operated by Iberia, American Airlines and Finnair between North America and Europe are also eligible.
British Airways has engaged is a particularly despicable fashion this week when they fired 57 of the 85 Hong Kong based Flight Attendants without any advance notice ahead of the Hong Kong Base closure next month.
Our Whine Wednesdays topic this week is British Airways and their appalling customer service level that seems to have manifested itself in their everyday operations and customer treatment.
This case handles a BA flight from London Heathrow to Seoul Incheon that was operated by a four class aircraft with three class service, allowing BAEC Status customers to select First Class seats for their Business Class flight but later BA decided to bump passengers off again.
A large law firm in the UK has started proceedings to sue British Airways over the most recent payment data leak/hack which compromised credit card and personal data of 380,000 customers.
Customers affected by this hack are eligible to join the Group Litigation Order (class action lawsuit) which could net up to US$1,630 (GBP 1,250) per claim though the sum will likely to be much smaller if settled.
Pop Star Ronan Keating took to Twitter yesterday after British Airways involuntarily bumped his son from a flight while traveling in Business Class and then requested payment for expedient baggage delivery after the bags didn’t arrive on time either.
American Express Membership Rewards has returned with the popular Avios points transfer bonus for their U.S. based members, offering a whopping 40% boost on mileage transfers to British Airways Executive Club and Iberia Plus.