Today’s Airfare of the Day goes to Etihad Airways and their first class restricted fares for round trip travel between Egypt and Japan.
A LoyaltyLobby reader dropped me an email regarding weird practice that Etihad Airways, which owned 70% of Topbonus at the time it went to administration, is calling Topbonus issued award ticket holders demanding random extra payments.
Etihad Airways, the national airline of United Arab Emirates based in Abu Dhabi, is in search of extra revenue after disastrous investments to bankrupt airlines such as Alitalia and Airberlin (the latter has already folded and closed its shop) that they are introducing paid items for economy class passengers come 2018.
Passengers can purchase specialty coffee, champagne, amenity kit and pajamas (no longer supplied free of charge to business class passengers), and snack boxes.
A LoyaltyLobby reader dropped me an email about interesting situation where they are with American Express point transfer and award tickets issued on Etihad Airways.
Etihad Airways had tried to update the Guest loyalty program website and back end IT over the past few months but something has went terribly wrong during the last upgrade.
Apparently the airline’s loyalty program has lost email addresses for most members of its Guest program. Many need to update their passwords due to new interface and this requires sending an email with one-time code to the email address on file that the airline now doesn’t have on the database in use!
Air Berlin Insolvency Administrator Seeks Multi Million Euro Damages From Etihad For Causing Bankruptcy
Air Berlin’s insolvency administration came forward this week with a bizarre claim that they consider Etihad being responsible for the German carriers sudden insolvency and now seek for a multi million Euro settlement.
Etihad Airways today has been emailing Guest program members about rather long maintenance that will take place between September 16 – 18, 2017.
During the maintenance period all Guest program functions will be down and program members will be required to show their elite cards in order to avail themselves to elite benefits at airports per the information Etihad has posted on their website.
Financial Times run an interesting piece earlier this week that is worth a read for those that fly on any of the ME3 (Emirates, Etihad and Qatar Airways).
For the first time, the ME3 are projected to grow in low single digits this year and Qatar capacity wil actually decrease due to the blockage.
Etihad Airways sent out an email today to Guest program members about “new benefits” (read mainly benefit downgrades) coming our way this fall and early 2018.
Gold and Platinum status will now be only valid for year (previously two), upgrades will require more miles as will probably most awards (some will require less), business and first class award fuel surcharges will increases by another $50 etc.
When I wrote a piece late last year (access here), I noted that Etihad Airways hadn’t followed many other airlines and started selling its miles yet outside of up to 25% during redemption process.
Now, the airline is utilizing Points.com platform (most other airlines and hotel programs do the same) and allow members to purchase up to 100,000 Guest miles per year and up to 60,000 per transaction.
Airfare of the Day: Etihad Airways Cairo to Tokyo FIRST CLASS (SUITES) $1547 (One Way) / $2446 (Round Trip)
Today’s Airfare of the Day goes to Etihad Airways’ First Class restricted fares between Cairo and Tokyo. These prices apply for their SUITES First Class product.