Reader Question: Why Hilton Cannot Show Outstanding Certificates With Expiry Dates Online & Why You Have To Call To Book?

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A LoyaltyLobby reader sent us a question that I have been wondering too. Why does Hilton not show unused certificates online with their expiry dates, and why you have to call to use them?

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Remember to send us your questions and comments by email, and FacebookTwitter, or Instagram. We’ll try to cover them here several times a week.

Top Hotel Promotions June 2021

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Here is an updated look at the top 5 most lucrative hotel promotions you can take advantage of this June.

Remember that it pays to take advantage of the bonus and promotional offers from hotel loyalty programs. You can supercharge your point earnings!

Reader Question: Stay Issues When On Hilton Friends & Family Rate?

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A LoyaltyLobby reader sent us a question about a stay that was booked under Hilton’s Friends & Family program.

Remember to send us your questions and comments by email, and FacebookTwitter, or Instagram. We’ll try to cover them here several times a week.

Hilton Singapore Reflagged Under IHG’s Voco

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IHG announced that it had signed an agreement with the owner of Hilton Singapore to reflag it under the voco brand.

The 423 room hotel first opened its doors in 1970 and will join the voco brand in 2022.

Hilton Honors Rate & Bonus Points Promotions Update June 2021

Here’s a comprehensive look at the Hilton Honors bonus points and rate promotions you can use in June 2021.

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Remember to forward us promotional offers by email that you receive from both hotels and airlines. You can send questions and comments too.

Fairmont San Jose To Become Signia By Hilton

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Fairmont San Jose filed for bankruptcy protection back in March this year (read more here) and was seeking to replace its Accor management and brand with a better-known alternative in the market.

The hotel is set to become a Signia by Hilton, a Hilton’s meetings and event brand introduced in 2019 (read more here), catered to large events and meetings that must be relatively rare in the current environment.

Hilton Honors Extends Free Night Certificates Through January 3, 2022

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Hilton Honors today announced that it would extend free night certificates issued before May 1, 2020, until January 3, 2022.

You can also continue using them any day of the week. Free nights certificates issued May 1 – December 31, 2020, are valid for 24 months, and those issued in 2021 won’t expire before December 31, 2022.

Hilton Now Allows Members To Convert “Be My Guest” Certificate To Honors Points?

Hilton issues “Be My Guest” (BMG) certificates for hotel-related issues or part of some giveaways and raffles they have run.

A reader dropped us a note about a positive experience of converting expired BMG to Honors points due to the inability to use it during the pandemic.

Housekeeping Is Now Upon Request At Hilton Affiliated Hotels?

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There have been quite a few cuts in hotel service and elite member benefits at all chains, especially in the United States.

Hilton announced last week that it would temporarily move away from complimentary Gold and Diamond member breakfast benefit in the United States (read more here and here) through the end of the year, and members would get a Daily Credit instead.

How Important Complimentary Hotel Breakfast Is For You?

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Hilton yesterday announced temporary changes to Honors Gold and Diamond breakfast benefit in the United States through the end of 2021 (read more here).

There appear to be two or three camps when it comes to complementary hotel breakfast. Which one do you belong to?

Hilton Honors Daily Food & Beverage Credit For US Properties

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Hilton today made a surprise announcement that the Honors Gold and Diamond member continental breakfast benefit for two is removed from early July until the end of 2021 at properties in the United States.

Gold and Diamond members are instead eligible for a Daily Food & Beverage Credit, and the amount is brand and location-specific.

Hilton Honors Buy Points 100% Bonus + Doubled Limit Through July 8, 2021

Hilton today launched a new offer to buy Honors points with a doubled limit and 100% bonus that is valid for purchases made until July 8, 2021.

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Members can usually buy up to 80,000 points every calendar year before the bonus, although the limit is often doubled for select members (check the purchase page).

Top Hotel Promotions May 2021

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Here is an updated look at the top 5 most lucrative hotel promotions you can take advantage of this May.

Remember that it pays to take advantage of the bonus and promotional offers from hotel loyalty programs. You can supercharge your point earnings!

Why Hilton First Shows Honors Point Earnings As Zero?

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Hilton stays tends to post to your Honors account overnight, sometimes within few hours, depending on where you are (Sebastian recently wrote about this – read more here).

Often, when you check the app right after you check out, the stay appears in your Honors activity with zero points, and we have received emails from readers that have been worried that there is something wrong.

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