Hilton “Resort Escapes” Rate Promotion For Fifth Night Free

Last time Hilton had a “Resort Escapes” promotion it was for a free night certificate after certain number of nights. This time, however, it is just a fifth night free by booking a special rate plan PGRES1 or RE1. You can access Hilton’s web page for this promotion here.

hilton-resort-escapes

This offer is valid for bookings made between March 15 and April 30, 2013, for stays up to September 30, 2013. Note that you need to book at least 14 days before you arrival date to get this rate. Hilton also charges one night deposit, although this rate is cancelable until 7 days before scheduled arrival.

Hilton HHonors Hotel Award Category Excel Master List March 28, 2013

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You can find below the Excel spreadsheet that I converted from the PDF that Hilton released about the category changes last week.

Download (XLS, 336KB)

Above is the Excel sheet.

Hilton 30% Off Of Bed & Breakfast Rate Promotion For Europe, Middle East, Africa, Indian Ocean & Asia Pacific

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Hilton has a new 30% off of Bed & Breakfast rate promotion for select properties in Europe, Middle East, Africa, Indian Ocean & Asia Pacific. The offer needs to be booked 30 days in advance between February 14 and May 14, 2013, for stays up to December 31, 2013. This rate requires a prepayment of 30% at the time of bookings. You can access this offer here.

hilton-sale-bb-30-off

Some of the rates don’t look that great. You should always check the “Corporate Benefits Employee Offer”, “Hilton Public Sector Offer for Europe” and “Little League”. These may yield better rates and be cancelable compared to this 30% off of a Bed & Breakfast rate.

Hotel Loyalty Programs Telephone Customer Service

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Friend of mine commented yesterday about the horrible service that he had received from Hyatt’s Gold Passport “Diamond” line and I thought that this would be a perfect article.

red-phone

Hilton Diamond Customer Service

Hilton HHonors Program Terms And Conditions Changes

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Hilton has updated the terms and condition of the HHonors program retroactively from February 11, 2013. I always love that the programs never tend to inform about these changes, but rather quietly just change them. You can red the entire Hilton HHonors Terms and conditions here.

hilton-tcs-change

In essence, the references to complimentary fitness center access and internet are removed in hotels that charge resort fees. These are usually the core “benefit” of paying the resort fee, but they were complimentary for Hilton HHonors Gold and Diamond guests under the previous terms and conditions

Hilton HHonors Award Availability Until 2015 (Beat The Devaluation)

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Now that Hilton is royally “screwing” those that tend to use their points for high end aspirational properties, it is good to note that awards are actually bookable all the way until 2015. You can read my piece about this Hilton change here.

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Above is the comparison table for the new point requirements for category 10 properties. Some of them are going up more than 100% considering the current sweet spot of 6 night VIP awards.

Major Hilton HHonors Devaluation In Making – New Award Categories

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Hilton HHonors sent the following innocent sounding email earlier today. When program sends you an email about changes to the program and points that you should learn about them, they are rarely, if ever, for the better.

hilton-hhonors-email

What do you think about this change and it is going to affect you? Leave your comment below.

Let’s read this email. The Premium Room Rewards are 99% of the time very unwise option requiring often double, triple or quadruple number of points per night compared to the regular awards. There are occasional glitches, however.

What Is The Most Rewarding Hotel Loyalty Program?

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Last year, I wrote articles about Pros and Cons of Hilton, Hyatt, InterContinental Hotels Group/Priority Club, Marriott and Starwood Preferred Guest that the readers of LoyaltyLobby appreciated a lot. If you haven’t checked them out yet, you should. I also summarized the Pros and Cons of these five programs in one post.

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Now, I am trying to tackle the issue of how rewarding these programs really are in terms of “free” nights. Of course, there is no really such a thing as a “free” night. Hotels pay for the loyalty points that are issued to you and hotels where you use them get reimbursed for the stay.

Disabling Annoying Roomkey.com Pop Ups & Unders

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RoomKey is a hotel booking service backed and, at least partially, owned by Choice, Hilton, Hyatt, IHG, Marriott and Wyndham. The idea behind the service is to try get consumers to book more directly with the hotels own websites over OTA’s like Expedia and Booking.com.

room-key

You don’t see adverts for RoomKey anywhere, but if you access any of these hotel websites, you are likely going to see a pop ups and pop unders for the website. I don’t mind seeing it once, but especially with Marriott’s website it keeps opening RoomKey pop unders every time I am trying to make a booking or search for the price.

Hilton HHonors Account Re-Activation & Bonus

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This is one of those advise that I hope that you do not have to take advantage of. Hilton HHonors accounts become inactivate and all the points forfeited IF you don’t have a stay at Hilton hotel OR any other partner point activity in any 12 month period.

hilton-hhonors-reactivation

Although the points have been forfeited and the account deactivated, you can restore it by contacting Hilton HHonors by phone or email. It helps if you happen to have your account number on hand. The customer service can reactivate it and email you a new PIN number to regain the online access. Sometime they might give you a small bonus for your next stay as happened in the case above. (Thanks for LoyaltyLobby reader forwarding it to me)

February (2013) Hotel Promotions Update

It is starting to get busy in 2013. All major hotel chains besides Wyndham and Hyatt have promotions going on this month. Ritz-Carlton Rewards don’t have anything for Ritz-Carlton, but you can always switch your account to Marriott Rewards and take advantage of Marriott promotions.

You can get cash back for most of your hotel bookings and you can read more about it here: Cashback for Your Hotel and Travel Bookings.

If I have missed any hotel points or rate promotions, just leave a message below or send me an email to john@loyaltylobby.com.

Accor Hotels / Le Club Accorhotels

You can get instants Le Club Accorhotels Platinum status:

Super Bowl 2014 New York Hotel Award Availability

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Now, it would be the time to book your hotel awards for 2014 Super Bowl weekend in the New York City. I just went through the award availability using Hilton, Hyatt, InterContinental Hotels Group/Priority Club, Marriott and Starwood points for the weekend of January 31 to February 3, 2014. (This was done 1PM EST)

super-bowl-2014

Why book using points?

In most cases, the reservations are fully cancellable up until the day before without any penalty. Just make sure that you read the cancellation terms and conditions carefully. All the ones that I checked, allowed cancellations without any penalties.

Using AviancaTaca LifeMiles for Hilton Hotel Stays

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AviancaTaca’s LifeMiles has a new partnership with Hilton HHonors that allows you to book Hilton hotels using your award miles. You can access this offer here.

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You need to use your LifeMiles account number and password to log in into Hilton’s website where you can see the number of miles required for your stay. I tried accessing the site using both Chrome and FireFox browsers but the site was not functional. It seems to work better using Internet Exploder, however.

My Hotel Program Strategy for 2013

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The number of hotel nights that I have stayed at the hotels yearly hasn’t really fluctuated for close to ten years (as I have been living out of them). The hotel chains that I have frequented, however, has changed from year to year.

hotel-cards

At the top tier level, the hotel chains are interchangeable. What matters to me most, are the quality of the promotions that the hotel chain is offering i.e. if someone is running an unlimited free night promotions, I will move all of my stays for the promotional period there.

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