One of the credit cards that I carry and use is a Mastercard issued by HSBC in Hong Kong to my Premier account.
There have sometimes been weird small refunds posted to the card after I have swiped it at some retailers in Australia, but I was surprised to receive 10,000 yen refund for my recent charge.
World of Hyatt has launched a new offer to buy points through May 10, 2020, at a 30% bonus.
Members can buy up to 55,000 points every calendar year before any possible bonuses. Hyatt has several opportunities for buying points throughout the year, but they always max at 40% (bonus).
World of Hyatt today announced that they would extend the previous Asia-Pacific status and certificate expiry policies (read more here and here) globally.
Member tiers as of March 31, 2020, will be updated to reflect February 28, 2022. Free night certificates, club access awards, and suite upgrades are extended through December 31, 2021.
Hyatt, on April 1, updated its coronavirus (COVID-19) cancellation and modification policies for new and existing reservations.
Hyatt allows reservations for stays through June 30, 2020, canceled without fees, and any possible prepayments are refunded. New bookings made between April 1 – June 30, 2020, for any arrival date are refundable if canceled up to 24 hours before scheduled arrival (very few exceptions).
Marriott Bonvoy sent out an email (read more here) earlier this week, effectively informing its Ambassador-level guests that the personalized service had ended (and likely the Ambassadors furloughed/fired).
Now, Hyatt has countered Marriott and sent out an email to select Globalist members, reminding them that their “My Hyatt Concierge” program is around and alive.
Hyatt had recently updated World of Hyatt members about their current position during Coronavirus and the impact on the loyalty program changes that were scheduled for March 22, 2020.
The company decided to postpone the introduction of seasonal pricing but didn’t mention the award category changes specifically.
World of Hyatt has brought back Explorist, and Globalist Elite Tier Offer for 2020. Eligible members must sign up by November 16, 2020.
You must stay 10 nights within 90 day period to earn Explorist or 20 to get Globalist. Current Explorist members can use this as a fast track for Globalist qualification.
Hyatt, on Friday, updated its coronavirus (COVID-19 cancellation and modification policies for new and existing reservations.
Hyatt allows reservations for stays through April 30, 2020, canceled without fees, and any possible prepayments are refunded. New bookings made between March 13 – April 20, 2020, for any arrival date are refundable if canceled up to 24 hours before scheduled arrival.
Welcome to our weekly video review on hotel suites and rooms around the world! This week’s edition features the Sherlock suite, a 1-bedroom king suite at the Great Scotland Yard Hotel, a London top luxury hotel part of the Unbound Collection by Hyatt.
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Hyatt has updated World of Hyatt members about their current position in the current situation of pretty much a standstill of business and personal travel and the impact on the loyalty program.
Members residing in Asia Pacific have already received a status extension but now Hyatt is widening their goodwill policy and pausing their scheduled award chart changes.
About a month ago World of Hyatt has announced that they will extend the tier status for those members with registered accounts in Asia-Pacific for an additional year due to the Coronavirus situation.
These extensions have now been processed and with the crisis having escalated to a global scale since Hyatt’s last announcement there could be a chance this campaign will be extended worldwide soon.
I’m a big fan of the way World of Hyatt allows members to collect points when dining at Hyatt properties while not being registered as a guest and this month they made some technical changes.
The receipts now show the member tier plus total amount of points collected and the credit will continue to show up in your account instantly.
World of Hyatt has been sending emails to its members over the past 24 hours about their coronavirus response and waivers in place.
Hyatt is waiving cancellations fees for stays through March 31, 2020 (could be extended) for members residing in and those with reservation(s) for stays at Greater China, South Korea, Japan, and Italy. Members can also cancel other nonrefundable reservations for stays through June 2020 and get 10,000 points.
Worlds of Hyatt and American Airlines launched a partnership in 2019 (read more here) that allows elite members to earn both points and miles for hotel stays and flights.
Both offered a fast track to each other’s elites when this partnership was introduced and have now brought it back for 2020. Hyatt also offered American Airlines Executive Platinum-status for select Globalist members in 2019 (read more here, here and here).
