IHG Online Hotel Reviews: Candlewood Hawthorne Review Not Published Due To “Legally Sensitive Content”


A few weeks ago John wrote about IHG making it harder for guests to submit critical reviews of their properties even if these reviews might be accurate and we now have such a case once again.

The awful stay at the Candlewood LAX Hawthorne I briefly hinted on in a previous article wasn’t allowed to receive my critical online review on IHG’s website due to legally sensitive content.

Reader Email: Compensation For Not Having Beach Access Due To Wastewater Leak?


A LoyaltyLobby reader sent us a question about whether they should ask for compensation from a Holiday Inn due to not having beach access for the duration of the stay due to a wastewater leak.

Readers are encouraged to send us questions, comments, or opinions by email, FacebookTwitter, or Instagram. We’ll try to cover them here several times a week.

IHG Kimpton Up To 15% Off + 10,000 Bonus Points Per Night Through December 30, 2021 (Book By August 9)

IHG’s Kimpton Hotels have launched a sale that comes with 10,000 bonus points per night for stays through December 30, 2021.

IHG Rewards members save up to 15% and get 10,000 bonus points per night at participating Kimpton Hotels if booked by August 9.

IHG Hotels Phuket & Koh Samui Offers Through December 23, 2021 (Book By August 31)

1 Comment

IHG Hotels earlier this month launched its “Sandbox” deals for stays in Phuket that opened for vaccinated international visitors on July 1 and has now added the other island of Koh Samui opened for tourists in mid-July.

IHG Rewards members that book a stay a minimum of five nights can get bonus points, a discount, breakfast, F&B discounts, room upgrades, and early check-in/late check-out. The offer is valid for stays through December 23, 2021, but must be booked by August 31.

IHG Rewards Avid Quadruple Points August 2 – November 30, 2021


IHG has launched a new bonus opportunity for stays at the Avid branded hotels between August 2 – November 30, 2021.

IHG Rewards members earn quadruple points for stays consumed during the promotional period after registering for this offer.

IHG Hotel Discloses (By Accident) How Much They Get Paid For Award Stays


I stayed at a rather horrible Candlewood Suites near LAX Airport this week using points and upon checkout the hotel handed me a receipt that was supposed to be internal – the reimbursement receipt for IHG Rewards Club.

Hotels pay a fee for all reservations that are made with a loyalty account attached and points credited but also receive an – often times low – reimbursement when a guest arrives with a points booking.

IHG Hotels Japan Up To 35% Off Summer Same For Stays Through March 31, 2022, (Book By September 30)


IHG Hotels in Japan have launched a Summer Sale that is valid for stays through the winter too until March 31, 2022.

The discount is up to 30% off, and IHG Rewards members get an additional 5% off.

IHG Points & Pets Rate With $10 Discount And 3,000 Bonus Points


IHG Hotels have launched a Points & Pets rate plan with a pet fee discount and bonus points baked in.

IHG Rewards members save at least $10 on pet fees and earn 3,000 bonus points for the stay.

IHG Kimpton Stay Longer & Save 15% – 25% Off September 18 – December 31, 2021

IHG’s Kimpton brand has launched a Stay Longer and Save sale for stays at participating hotels this fall, September 18 – December 31, 2021.

IHG Rewards members save 15% to 25% on stays of three nights or longer. There is a one-night deposit required at the time of booking.

IHG The Middle East, India & Africa 25% – 30% Food & Beverage Discount + Bonus Points Through December 31, 2021


IHG Hotels in the Middle East, India, and Africa try to get IHG Rewards Club members to get wining and dining at participating outlets.

Membership gets 25% (Club & Gold) or 30% off (Platinum & Spire Elite) their bill and earns 250 points for every $25 in spending through December 31, 2021.

IHG Rewards Middle East, India & Africa Rewarding Escapes For Stays Through September 18, 2021

IHG hotels in the Middle East, India, and Africa have launched a Rewarding Escapes sale for stays through September 18, 2021.

IHG Rewards members save 10%, including breakfast, while earning 20% of the room rate back in F&B credit that they can spend during their stay.

LAST CALL: IHG InterContinental Ambassador Sign Up & Renew Promotion Until July 31, 2021


IHG Rewards launched a promotion last year to get members to sign up or renew their Ambassador membership. IHG decided to bring the offer back, and the deadline to sign up or renew is soon approaching. The offer is valid through July 31, 2021.

InterContinental Ambassador members whose membership expires on September 30, 2021, or earlier can renew under this offer (existing members when they are within their renewal window).

Reader Question: IHG Chase Free Night Certificate Nightmare?


A LoyaltyLobby reader sent us a question regarding an issue that many IHG Rewards members with Chase co-branded credit cards have – how to use the free night certificates in the time of dynamic awards?

Remember to send us your questions and comments by email, and FacebookTwitter, or Instagram. We’ll try to cover them here several times a week.

Trending Posts

ALERT: COVID-19 status extension policies